A-Budget Appliance repair — Local services in Danville

Had a leak with my washer that was causing water to leak out onto my kitchen floor. Called A Budget repair to see if anyone could help me and no one answered. About an hour later I got a call from the owner asking “what my house looked like” without introducing himself. So I accidentally got an appointment since he meant to call another customer. He was an hour late the first encounter and charged me $106 to tell me that my washer was fine and that he was doing me a favor. Turns out, my washer wasn’t ok and flooded my kitchen. Scheduled for him to come out 4 days later at 8am and he was a no call no show. I even called him at 8:10am to remind him and never received a phone call back until 8pm. He forgot. At that point I was frustrated with the entire encounter and called the Flick Brothers. They found the issue in under 15 minutes and haven’t had an issue since. The best part is, it was the drain line that the A Budget repair guy told me not to use since it kept popping off the washer tub. One...

I called one afternoon, and Doug returned my call the next morning saying that he could come in a couple of hours. He was willing to work around my schedule, which was extremely helpful! He pinpointed his arrival time, and that is exactly when he got to my house.

He figured out the problem with my ice maker right away. He ordered the part. Knowing that my availability was limited, he said he would be able to come back to install it the following week. It was so helpful for him to fit me in as he did!

Doug called to let me know when he would be coming and again arrived when he said he would. He took care of the installation quickly, carefully, and efficiently. He was very pleasant, polite, and kind. I would highly recommend him and will be calling him for my future repair needs! It is wonderful to know that there is a quality appliance repairman in the area who returns calls and offers prompt, reliable service at...

Doug was very courteous and polite, prompt, knowledgeable, and trustworthy. Obviously, these qualities are very important to professionalism. Based on these alone, Doug and A-Budget would get our recommendation. But, equally impressive was Doug's friendly, easy-going demeanor. He was very personable and easy to approach, which put us at ease right away. We found him to be quite pleasant - actually, very enjoyable - to chat with. Heck, even our 12- year-old cat, Marley, liked him! 🐱 And as if all of that wasn't enough, Doug not only fixed our refrigerator, he then went above and beyond to help us out with another appliance issue. As a courtesy! Needless to say, the end-result was a very satisfying and gratifying experience. So we give Doug, and A-Budget Appliance Repair, our highest recommendation; as well as our deepest appreciation and sincerest thanks. GOD's blessings, John D. &...