These days, it’s quite rare to receive adequate customer service, let alone exceptional. In a search for a specific food, I was lucky enough to have Cindy answer my call today. I explained that their location was a bit far from me and that I have a young child on a schedule. My dog (with a heart condition and specified raw diet) had been without her food due to delivery issues, and I was in a pinch. Without hesitation, Cindy offered to bring my order to her home which was at least 20+ minutes closer to me, and I could pick it up there. I’m not sure any other business would have done this for a non customer. Truly an exceptional experience and wonderful person. I will be driving to Darien any chance I get, and...
Read moreThe absolute best for all things, dog! I’ve been going to Cyndi for almost four years now, and I truly won’t go anywhere else for Freya’s essentials. The entire team is incredibly friendly, knowledgeable, and always ready to help. They carry an amazing variety of premium-quality food, treats, supplements, toys, and more — and if they don’t have what you need, they’ll happily order it for you. They're also the only local shop that carries Freya’s favorite dry food, Nature’s Logic, and her go-to raw food, State of Nature. Every time I pop in, I feel like family. It honestly doesn’t get...
Read moreThe Pawprint Market is far more than just a retailer. TPM serves as both an information resource and community center, with owner-operator Jenn and manager Cindy capably guiding their patrons. Whether your pet has needs that fall in the realm of nutrition, behavior, grooming or recreation, they go above and beyond to supply you (and your pet) with the best options available. Their customer service is top-notch, and their human and canine staff members are a delight. Whether you stop in to shop, or stop in just to visit, you'll always walk out...
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