Kroger — Local services in Dearborn

I would rate this location a zero (0) and Kroger overall as a whole if given the option. Apart from being a filthy store, they rob their customers and then do it in the name of the law. They do not honor the misring policy for which their cashier is/was ignorant of. When taken to management, Lloyd, tried to justify that for every misring which if a customer doesn't catch it is money in Kroger's bank. To make matters worse, Kroger's customer service at 1-800-Krogers is worse than the store which Lloyd also knew which is why he was so nonchalant about giving me their number. Totally substard and unexceptional service to say the least!!! In short, the cleaner that I purchased from them I should have returned it back to them and told them to clean their filthy store with it. However, I will NEVER shop at Kroger in any state ever again as I now remember why I hadn't shopped with them in years anyway. Somehow, Kroger thinks that they're a monopoly of the grocery chains perhaps because they've been around for a long time....NOT. Your establishment is worse than Wal-mart. Nonetheless, Kmart obviously didn't see the day that they would be targeted by Target. Keep robbing your customers and you're going to be robbed/shut out by an up and coming and or already established grocery chain. I would say more. However, you're not worth it since I've already purposed not to ever return to any of your establishments again. This review is more for those who are/were considering shopping with...

I have gone to this location with a group of seniors, 1-2x a week for 6 years. We go here in the morning, from about 10am to 11:30, and the occasional afternoon now; do I can’t speak about other times of day. I have grown to like this store and many people I know prefer it because it is not as large and spread out like Westborn, which tires some seniors out. I read some of the comments here and there have been improvements. Carts are readily available including the smaller ones. The produce section is good, and they have added new refrigerators to this section. I always find what I am looking for here. I do know some people who specifically prefer this store for dairy items such as eggs and milk as they feel it is fresher than other stores. I always use self checkout, the lines have decreased and it’s fast every time once you understand how to use it (those who use checkout have complained about the wait, I have never felt that the few times I used these lanes). They have returned the benches to sit on by the exit that were removed during the pandemic, which is good for older people; many stores haven’t replaced them and there are people who won’t go to those stores because they can’t stand a long time waiting for their ride. The store varies in how busy it is but I feel I can get my shopping done pretty fast...

First of all I like to state that I'm usual customer and I know how to purchase my items i use a WIC to purchase specific items so I know all the rules and regulations on purchasing an item now I'm only giving this experience a one star because I've had a horrible horrible experience with the cashier and bag boy her name is GERRI AND THE BAGGER D'Angelo I understand that it gets busy and you HAVEN'T had a break I understand that but it doesn't mean you have to take it out on a customer: the story is had 8 gallons of milk she told me the limit was 4 I told her not on a wic as I know this because I am a usual customer but she began to have a really bad attitude about it and would disagree with me which is fine so I told her can you leave the four on the counter and I'll come right back to buy it again so she said "AS LONG AS ITS NOT ON MY REGISTER" I told also told the bagger im coming right back I just have to put this in the car. I got back in two minutes and he already put them back all the way in the back of the building. You see that kind of thing I don't get mad about but you also have to know that at that time there were only like two cashiers and a huge line but I suppose there's no compassion and understanding with...