CrossFit Protocol — Local services in Decatur

I have never been a person to leave bad reviews of any kind, but I am simply upset enough to do now. I recently moved to the Decatur area and I had got in contact with the owners of Crossfit Protocol as the gym looked downright awesome and really appealed to my programming which required open gym as I am removed from classes to focus on my own goals of competing at a high level! I was told that it is standard policy to approach your first 90 days in the gym within the class setting which is completely understandable as I am new and community integration is important. It was eventually worked out after they contacted my coach (they receive programming from his organization) that it would be acceptable to train during the class times so long as I didn't interrupt, and I was happy to oblige! I typically only have about 2ish hours to train during these windows when class goes on so I knew it would be a crunch but I choose to go forward and work with what I was offered as I was looking forward to getting back to my busy routine. I had done three sessions and at the end of my third session I was approached by Hanna (owner of the gym) who requested to speak with me. She then begins to explain how it is not appreciated that I come into the gym, put my airpods in, and simply do my training off to the side. She also expressed great disappointment that I had moved a GHR across her turf and onto the gym floor earlier in the morning, citing that the turf could potentially be damaged as a result. I apologized to her about moving the equipment as I simply didn't know the correct procedure (which was picking up the equipment as opposed to dragging it like I had). Moving the GHR is on me and it was a failure on my end to understand how this gym treats their facility. However this is where I will pivot and start to delve into where I would not recommend this gym. I have been training in gyms for the better part of a decade and a half, and I have never felt so unwelcome into a community as I have here. I must clarify that this is on the end of the ownership alone, and nothing to do with the handful of individuals I had met during my short time. I was told during my meeting with Hanna that "its like you think you are above everyone because you don't want to do the 90 days of classes before you are allowed to have full access to the open gym". I was also told that "you put your airpods in, don't talk to anyone, walk in straight lines everywhere, and do your own thing". I have never felt such disrespect coming from the owner of a gym that serves a community. If we agreed that I could come and do open gym, then abide by that. I do not understand why there is a level of expectation when it comes to interacting with other individuals in the gym and not being allowed the freedom to come in and simply do my own thing. That being said, how can it be mentioned that I am not interacting with individuals when I met people like Mike, Evan, and Victoria within my first three sessions at the gym. I believe anyone would tell you from my athletic journey that I am a very nice, calm, and empathic individual. At my previous CF gym I loved going and chatting with everyone, because I had known them for months, and I regularly hung out with them outside the gym as they provided my support group away from my family. I was then offered an ultimatum by Hanna that I could either do 90 days of classes and figure out the rest of my training with my coach, or not come back at all. All of this was also joined with a lack of respect from Hanna towards my words as when I spoke she shook her head in disapproval and I honestly don't think she even cared for what I had to say to her in that moment. I chose to no longer attend this CF gym. I am sure this gym has a great community and I would've loved to get to know everyone but unfortunately I feel outcasted as a result of how management chose to handle the situation. Even if I wanted to consider doing the 90 days of classes, there is no chance I would have ever bonded with management after that...

I've been a proud member of CrossFit Protocol for over a decade now, and I can't say enough wonderful things about this place! The incredible sense of community, the top-notch coaching staff, and the challenging yet rewarding workouts have kept me coming back year after year. Every session pushes me to be my best self, and the encouragement from both the coaches and fellow members is simply unmatched.

The programming is diverse, catering to all ages and fitness levels, and the facility is top notch, always clean, and well-equipped. The emphasis on proper technique ensures not only effective workouts but also injury prevention. Special events and challenges add excitement and variety, making fitness a fun part of life.

Whether you're a seasoned athlete or new to CrossFit, Protocol is a place where you'll feel welcome, supported, and motivated. It's more than just a gym; it's a family. Here's to many more great...

I’ve been training at CrossFit Protocol for the last 3-4 months now and the progress I’ve seen in my overall health has been incredible. The coaches are highly safety-focused, always taking the time to ensure proper form and provide clear instruction prior to and during the workout, which gives me confidence and helps prevent injury. One of the things I appreciate most is that the workouts are fully scalable—I can adjust to a level that challenges me while still being able to complete the entire workout. This balance has kept me consistent and motivated.

The community here is another huge highlight. Everyone is welcoming, supportive, and encouraging, which makes it so much easier to stay committed. Whether you’re new to CrossFit or looking to push yourself further, CrossFit Protocol is a great place to improve your health and get connected within the...