Royal Spade Tattoo — Local services in Decatur

Tonight, I waited four hours for a four-line tattoo that I never received. If I could give zero stars, I would. I decided to come to Royal Spade after seeing a Facebook post about Friday the 13th tattoo specials. The Facebook post stated that they would be doing small 2-4 inch simple tattoo designs from 1-10pm and it specifically said Walk-In only. I arrived at the shop around 6:30pm and paid for my tattoo. At that point, there were five other people in the waiting area. As I waited, several other people came into the shop. I waited for a couple of hours as the people that came in before me got their tattoos done. At around 9:45, the receptionist called back people that arrived after I did. I was a little confused, so I went to the desk and asked the receptionist if I was next in line. She told me that there was one couple ahead of me but that I would be next after that. She asked what my tattoo was, and I told her it was the symbol for the air element, which was only a triangle with a line through it. She told me that she would try to squeeze me in next before the couple because my tattoo was so simple. At around 10:30, the couple that was ahead of me was called back. A few minutes later, another couple that arrived after me was called back. I went to the front desk and told the receptionist that I thought I was next. It was at this point that one of the tattoo artists came up and told me that they could not keep tattooing all night and that they could not accept walk-ins all night. I pointed out that people who arrived after me were called back, and that I had been there since 6:30pm. That is when he informed me that everyone that was called back had been in earlier that day and were told to come back later. I was dumbfounded that I was not told this once; not when I came in nor during the four-hour duration I spent waiting. I was not informed about any possibility that I would not be able to get my tattoo tonight until after I had been waiting four hours, and then was told that I could not get my tattoo. It also makes no sense to me why people could leave and come back for a special that was advertised as Walk-In only. I am extremely disappointed in the lack of organization and customer service of this shop and I would not wish this horrible...

I took my grandson to this shop today to get his nose pierced. I am a retired nurse practitioner so I am very focused on cleanliness and safe practices. I found nothing whatever to complain about. The young man who did the piercing was kind, gentle, and very careful. Instruments and supplies were obviously in sterile packaging, the interior of the shop was all very clean, the artist washed his hands and changed gloves when switching what he was doing, and he wore a mask during the procedure. And it wasn’t because of my profession - he didn’t know. Altogether it was a great experience. My grandson has designed a tattoo for me, and once I get ready to actually have it done, I will go to Royal Spade. One reviewer commented that the artist declined to do something she wanted because he felt it wouldn’t turn out well. I was actually happy to read that because I would want to be told if a tattoo is not going to turn out very well on my elderly skin. High marks for an...

I had been in a little over a month ago for a lip piercing, I asked a bunch of questions I'm sure he's answered a hundred times over, he answered everything I asked and didn't appear to be bothered by it. It was my first facial piercings and I was scared, the way he handled my questions and walked me thru every step helped me a great deal. I went back today for two more. The place was spotless and clean (just like the first time). The owner was a sweetheart (he did my first one too) he talked me thru it again step by step, what not to do after, what I should do for the After care ... I plan to get one more piercing and will definitely be going back to this...