Tony's Nails and Spa — Local services in Decatur

Been coming here off and on for years. I'm not big on getting my nails done, so visits are usually infrequent. I say that because my results are hit or miss and I can never remember which technician was "good". This last visit however, was definitely a miss and will be my last. As a simple girl I usually get a solid gel color with no design. I needed a fill-in and cut down and my nail tech was switched out during the process. The one that finished my nails filed down to my bare finger when trying to correct her own mistake of not filling them correctly (the added acrylic did not fully cover my nail). I didn't realize this until I felt this intense pain and that's when I told her to stop. I then brought it to her attention that the polish was messy and she told me I needed to cut my cuticles to correct that. I declined because that usually leads to my skin peeling at my cuticles. When I was checking out, the woman that may be an owner (she is usually answering the phone) asked me how everything was. I told her it wasn't good and that my nails were messy. She dismissed that and callously said "okay, have a nice day". I decided then that I would never be back. The services are not cheap and I am done paying for people to play in my face. For the first time ever I did not leave a tip, and as a former server, I pride myself on generous tips. That day, however, they did not deserve a tip. Much less the money...

I gave this place a try after my mom recommended them me. We would visit every week and a half to get SNS and pedicures. Now neither of us will EVER come back here. It takes a lot for me to leave a bad review but here it goes:

The owner of this place has been obnoxious on more than one occasion making offensive jokes towards my mother causing us both to feel very uncomfortable. After a few run ins with his childish behavior, she requested that another person do her nails for her. While her request as granted, the staff sat around making jokes in their native language about how my mom must be a lesbian if she doesn’t want him to touch her or do her nails.

After a couple of trips here, I noticed that my nails always seemed to chip by the following day and so on (as did my mothers). I realized that this is simply because they coat SNS nails very thickly. The staff DID fix our nails each time but it was not without them obviously not wanting to be bothered with doing so. Furthermore, after spending so much time getting a pedicure and manicure, who wants to make an extra trip and visit the nail salon again prematurely?

If there is anything good to say, it would that the business is very...

If I could give 0 starts I would do it. This is the worst experience I ever had on a nail salon. It was my first time coming here because it’s really close to my house I went just to take my acrylic off and I was VERY CLEAR when I said not to damage my nail and soak them in well this lady seemed in a rush and she wanted to get it done as fast as she could and of course she ended up damaging my nails, I told her twice to stop filing my nails like that she wouldn’t care, she kept filing it MULTIPLE TIMES but excuse herself saying “I kept the same length on your nails” YEAH FOR WHAT? My nails now are sooooo thin, I had to come back home right away and cut all of them they were so thin I knew they were going to break with anything. Even though I cut them they feel so fragile I don’t know how long is going to take to have the healthy and strong again. I should’ve told her to stop and I regret not doing it so much. I AM NEVER COMING BACK TO THIS PLACE also they are RUDE. On the picture you can see how fragile my “long nails” was and you can see my fingers too. For me to write a bad review it’s because I am highly...