Stratford Court of Boca Pointe — Local services in Deerfield Beach

I would like to take this time to thank you for the excellent staff and rehab program you have at Strafford Court. My mom, Maria Argote, has been at 4 different rehab centers nearby and by far, this has been the BEST one. God willing, she doesn't have to go to any other rehab center but if she does, this one will be my only choice. Everyone took such good care of her and everyone was very nice when we went to visit, especially Susan (she knew exactly who I was every time I came). They were always there for her and they were very accommodating. Despite not having television access in Spanish, she was able to stay there for almost two months. Believe me, this was difficult for her but she loved the service and she managed because someone provided her with a tablet so she can watch TV in Spanish. It was either Lea or Laura, that gave her the tablet.

Onellia, the social worker was AMAZING. She always visited my mom and was on top of everything while she was there, during discharge, and she also set up home care. I didn't have to do anything, she did it all for me, which was very helpful. She went above and beyond and I appreciate her for that. When it comes to the nurses, they were all wonderful but we really miss Hurguette. If I could, I would hire her to come to take care of my mom. She is caring, loving, patient, has a passion for what she does, and always paid close attention to my mom's health and any other patient's needs. We found out my mom had an infection because of her. She always took such good care of her rash, cough, and any other condition that my mom had while she was there. We all started calling her "the Good Nurse." It was very noticeable when she was not there. She is one of a kind. Joel and Tania were very kind and helpful as well.

The therapists were excellent as well. They really cared about her, they did their job, and they made adjustments as they go based on my mom's needs. My mom would tell me that they would always stop by to see how she was doing in her room. My mom's favorite therapist was Didier. She felt that he would talk to her during therapy to put her at ease and he treated her as if she was his mother. It was a blessing that they all spoke Spanish. Felix, Maria, and Rafael also did an amazing job. My mom loves them all. They helped her a lot during the rehab process and they also treated her well. She misses all of them. When they came to do therapy at home, the therapist said that at the rehab center, they did a great job showing her how she must walk and how to do the exercises correctly.

In regards to the food, Nora and Wendy were very accommodating, and knowing that my mom only spoke Spanish, one of them would always come to take her order. They paid close attention to what my mom liked and didn't like to eat. Both of them always had a smile on their face and treated my mom as if she was a family member.

Here are some people that I didn't interact with but my mom did and asked me to recognize them as well. Lea, Laura, Emily, Maya, Herber, and Marie. I have no doubt that are amazing people that helped my mom feel comfortable at the center.

THANK YOU SO MUCH for establishing this out-of-this-world rehab center where the staff treats the patients as if they are one of their family members. This place should be used as a model for other rehab centers. Truly blessed that my mom was there specially when I had to travel for work. I was able to leave knowing that my mom was...

I won't discredit the entire facility, but Pete gets ZERO stars as he is unfit to work here. Unfortunately the only staff member I've spoken to is Pete. Pete is very rude, inconsiderate, lazy and selfish. It makes me very uncomfortable for my elderly family member to have this man at the front door. I came to drop off some Thanksgiving dinner for my uncle. We were headed out for lunch but I had needed to leave dinner for him to have later. Pete pointed in a general direction to put the food in a fridge. I walked down the hallway and saw no labels saying break room or anything. I don't know where much is in this building, and Pete just pointed me down a random hallway and never asked for any ID. My uncle and I still couldn't find it and he told me to go further and further. I found a room with a door that barely opened because a canvas painting was blocking the way. Then I had to climb over a box, kneel down with one leg on the other side of the door because I could barely fit. I was concerned that my uncle would have difficulty getting it out, and so was he. I asked Pete if I could take it to his room and he got way too close to me and said "Whats wrong with him getting it, he ain't crippled?!" I said he clearly has mobility issues so what can we do to assist him? Pete told me "If you can get it in, you can get it out" Yelling and way too close to me by the way. He asked my name once I was near the door. I said no thank you not interested because I didn't have a reason to continue discussion. He kept asking "what's your name" aggressively making fists and puffing his chest up for whatever reason. I left for lunch upset and worried for my uncle who has someone incompetent and evil at the desk. I ended up talking with my family at lunch. We decided to all go in while we help make sure the food gets to his room, since he was clearly NOT going to receive help from anyone but family. Me, my husband, his mother and her friend all walked in. Pete ONLY asked me to check in on the front kiosk and let everyone else walk in. NOT ONE ID WAS CHECKED. Clearly security is not taken seriously as anyone is allowed to just walk in. He had me print out my own sticker up front while everyone else was allowed in. My husband asked Pete for help finding the room with the food and he refused to help. I went into a few wrong rooms and came back to ask for help and Pete said "It's where you left it". My husband and uncle found the room on their own with no help from Pete. We went to the room with the piano. My uncle sang a couple beautiful songs to another gentleman's piano playing. We had a lovely time and went home. I'm still so shaken and bothered that someone like this is at the front desk working with our elderly. Allowing anyone in. Being so disrespectful and unhelpful. IT SHOULD NOT BE THIS HARD TO DROP OFF DINNER FOR AN ELDERLY FAMILY MEMBER I left a voicemail and sent a text for Morgan and am awaiting her reply. No one should be treated this way. Caregiving and protecting our elderly for this price tag should come with...

My mother was in the rehab for 30 days and transferred to Strattford assisted living. When choosing where she will go after she no longer can manage assisted living we will not choose Stratford court as an option for any further skilled nursing care. Due to the turnover and the burn out of the nursing staff and the aides the care is delivered without any meaningful care either restorative, palliative or just hospitality oriented. I visited a resident from assisted living who moved upstairs recently after a hospital stay. The aide was folding the tablecloth and attempting to reset the table for the next meal while a patient was still eating her lunch. You will never see a smile for as long as your parent or loved one is up in this rehab. The physical therapy will leave your parent facing a wall or parked in the lobby for many hours. The food was edible. The rooms were renovated but the bell rings all day and night as so many people are ringing for help and the care team is just so uncaring. Choking was common because the caregivers are not present or their backs are turned away. I witnessed a choking. The EMT's were there often shuttling people back and forth to the hospital. Maybe 1 nice sincere caregiver in the whole group. Get in and out as soon as possible and move on. Shameful to have such a nice independent living and a nice assisted living and to not move your staff around to challenge their skills...