Aaron's Rent To Own — Local services in Del Rio

This is the worst Aaron’s I’ve been to. I’ve been a customer for many years but Ernesto the manager is harrasing me for months already. Just yesterday I had given a payment in the morning and he sent the truck to my house in the afternoon to collect and my husband told them that the payment was made and why were they at our house. The employees response was that they didn’t check and they didn’t know and that Ernesto had sent them. I’m never going to back to purchase anything at this store. When I let him know when I can give a payment and make an arrangement he still sends the truck to my house. I’m not a new customer and this kind of behavior on Ernesto’s part is not professional. I’m letting this know to all my friends and family so they won’t go purchase anything...

Worst experience ever !!! I went in there nobody greeted me the sales manager was just on her phone ! The general manager a swell , very limited merchandise ! When you go to this kinds of stores you expect good service and attentive care ! I was there for about 30 minutes just browsing around not once was i greeted nor asked what i was interested in ! And let me leave it here the store was not very well organized , if they got time to sit on the phone they should have...

The best experience & staff! Communication was fluid and was able to make a purchase PLUS delivery to my home in just a few hours. Right when I was losing hope in finding the appliance I needed, Aaron’s of Del Rio pulled through. 10/10 would recommend to anyone looking for furniture...