Great facility. Just wish they would open the middle of the basketball court there is always a divider daily and they donāt move it even upon request. My one gripe tho is that when there is a schedule change on the basketball court they do not put any signs up on the doors. Anything that says ābasketball court is closed at 5:30pmā would be greatly appreciated. It would reduce staff having bad interactions with patrons who are trying to use the court they pay to use and it at least letās those who are coming to play basketball have a chance to leave before paying to use the gym. PLUS if there is a basketball court schedule change the employees should be able to just tel you where you can go to play instead of rudely saying ācall around and find an open courtā like if youāre not going to announce that the court is closed you should at least be able to tell me where to go to play. I pay $30 a month to use the facilities and when there isnāt any announcement of a court closure I should be able to use the court if Iām an adult and not bothering a childrenās...
Ā Ā Ā Read moreAmanda at the front desk is inefficient at her job and dismissive of patrons.
The pool hours are different than the gym hours posted online. I paid for my day pass at 3P expecting to be able to use the pool until 4P because those are the hours posted on google for the rude rec center, I am assuming the pool is open until 4P as well, because the pool is inside the rude rec center. However, the pool closes at 330P.
The front desk ppl, especially Amanda, should be trained to inform day pass paying patrons that the gym closes within an hour and the pool closes within 30 minutes. I would not have paid for the day pass knowing that I was only going to get 30 minutes in the pool
I asked Amanda about the hours of the facility after the pool closed and why she didnt mention the pool closes in 30 minutes and the gym closes in an hour when I paid for the pass. She jokingly smirked, that I didnt ask her about the pool hours. Bless your heart Amanda! I hope you can improve at a simple...
Ā Ā Ā Read moreI'm very disappointed with this rec center. It's near my house, and I had to buy the Regional pass even though I only planned to use this gym. Turned out to be a blessing because I have to go to Carla Madison to get any value out of my pass (a 25 minute drive across town). There were 2 things I wanted to use the gym for: take group classes and bring my baby swimming. This place has just a few classes, most at inconvenient times. The pool has no steps, only ladders, and no changing table in the women's locker room. The good thing is that this place has been basically empty every time I've come, but I guess that's a reflection of how useful most people...
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