iFIX Detroit — Local services in Detroit

Ignore the negative reviews if you so desire. It's your own time and money at risk.

TLDR; iFix Detroit failed to repair a device, and I received it back in worse condition than before I decided to take a chance with them.

I took an Apple Watch Series 4 to iFix Detroit to have the screen replaced, after consulting with a staff member over the phone. I was told that everything would work on the watch normally after the repair. When I went to pick up the watch, they had not allowed the adhesive to set on the screen and I could easily see movement of the screen when it was pressed. After showing the technician they "put the watch on a machine" to allow the adhesive to set and harden. When I returned a second time to pick up the watch, the screen seemed to work fine, but it looked as though the metal case had seen battle. Shortly thereafter I tried to use Apple Pay on the watch and it was no longer functioning. After doing some research, it seems that removal of the screen disables some of the NFC functionality that is used to make Apple Pay work. I returned a third time to the store, expressing my confusion and giving iFix yet another chance to remedy the issues, at which time they consulted with "an associate at Apple" who let the technician know that this would not be something they could fix on their own. At that point it became clear there is a lack of technical experience at iFix Detroit and they should not be informing customers that iFix is capable of repairs that they are not. They did offer to put the old screen back on the watch and refund the repair cost, which I accepted... however now my watch with cracked screen that still worked, does not even power on anymore.

It's rare that I give poor ratings, but this experience truly...

This place is a total rip off! Customers BEWARE!! Their products are over priced and they are very rude (customer service sucks). I literally called them in advance about my cracked iPad screen and they told me that it would be $80 to fix. I proceeded to the store and gave my iPad, paid the $80 with a detailed receipt that had my model number indicated. By the way, my credit card 💳 was charged $81 dollars, not the amount shown on my receipt nor did they have any signs about a credit card fee, nor did the teller indicate that I would be charged extra. Later that day they called me and said it would be $240 to fix my screen! (3x the amount I already paid) So basically I wasted my time, gas and money and headed back up there to get a refund. When I tried to get my refund, they insisted that I had to have my card charged on me to get my money back however debit card is a cash transfer. Back to the house to get my card and come back up there... This place...

My experience here was terrible. I spent $225 dollars to get my money phone fixed. It started having these white lines across the screen which wasn't so bad at first, but as the time went by it got worst now its to the point my whole screen be covered in the random horizontal lines. When I went back up there 2 weeks later they told me they couldn't do anything about my phone because it had a scratch on my screen which voids my warranty & that I should have came up there sooner. I wasn't able to due to the fact I don't have a car and I don't live near they location. My husband took it to the apple store and I also did research and I was told my screen is acting up due to the the wires being connected wrong. Yet they telling me I would have to spend a whole 225 again for they wrong doing. Never again will be I do...