Update 7/3/24: Bosch came out and determined it was a manufacturer defect. The Freezer panel was squeezing the fan so it was making a noise. They replaced the part and my fridge is super quiet. I flat out asked the technician should I get a warranty, and if should I get a short warranty or a medium or even longer warranty and he was like get a medium warranty. Hint taken. I’m very happy I saved $2300 on refrigerator and it only cost me a little bit of time.
Update 6/16/24: The refrigerator cooling fan is malfunctioning. ( See video) Still I only paid $1300 and knew right away I would call Bosch and file a warranty claim.
I needed the model and serial number but it was scratched off the inside of the fridge with a razor blade or screwdriver. Seems a bit shady, but I can't prove who did it. If it fell off the back of a truck oh well, as I still got a deal. Luckily the Fridge has Wi-fi built in so when I used the App, it had all the information and Bosch set up a service call without issue.
I'm removing 1 star. I got exactly what I wanted even though it's broken on arrival, but saving $2000 is well worth the inconvenience. Worst case senario, they can't fix it and I get a brand new one under warranty. I purchased it on my American Express on purpose so I can always get my money back. Update: 6/11/24: Delivered. The paperwork that requires signature on delivery states you accept products AS-IS. No warranty. So inspect your products well. Original review 6/8/24: I walked in and knew exactly what I wanted and the tall drink of water was very helpful. I purchased a refrigerator and dishwasher. They told me about the warranty when I asked and said it’s three months. I got two of the latest model Bosch products for $1750. Unbelievable! it was very warm in the warehouse so...
Read moreI had an excellent experience from start to finish. Raul went above and beyond to assist me in finding the perfect refrigerator to meet my needs. When my old fridge broke, I urgently required a replacement. Raul not only helped me select the best option for my space and budget but also worked with me on the pricing and even managed to fit me into their delivery schedule, preventing me from losing all the food at home.
On delivery day, Irenardo was extremely polite and helpful. Although we initially thought the installation would be straightforward, we encountered a challenge fitting the new fridge through the kitchen entrance. Irenardo was patient and assisted in disassembling the old unit to make it fit. The team also installed the new refrigerator, including hooking up the water line, ensuring it was fully operational before they left.
I highly recommend this store, not only for offering some of the best prices in Dade County but also for the exceptional customer service they provide.
Thank you...
Read moreI recently had an outstanding experience with these guys, where I purchased a Samsung 30 cu. ft refrigerator with smart door at an incredible price, LESS THAN A HALF THAN REGULAR PRICE! From the moment I walked in, the staff was friendly and eager to help. They guided me through their impressive selection, ensuring I found the perfect model to fit my needs. The store's layout made it easy to browse, and their knowledgeable team answered all my questions without any pressure. I was particularly impressed by the variety of features available in many different appliances, for every budgets, which made my decision much easier. If you're in the market for a new refrigerator or any other appliance, definitely check them out—you won't be...
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