United Food Truck — Local services in Doral

If I could give Zero stars i would! Your company and the 2 people I've dealt with are nothing short your basic used car salesmen of the 70s and 80s. I paid $50,000 for a food truck and have had nothing but delays and miscues by your company. I've tried to resolve them with Peter and Irene. All I ever get is Peter apologizing and Irene denying all of it and blaming someone else I.e. the transport company. Here's what I've deat with since the day my truck was delivered. The window on the driver's side had to be lifted manually in order to roll it up. On the door, there were no brackets just 2 holes in the glass. When I mentioned this to Peter, he said that I knew about this. There's no way I'd have accepted that! Next the brake light on the dash stays lit, although the emergency brake is released. The emergency brakes don't really work properly. The Blinkers, although they blink if I'm changing lanes, they instantly stop if I have to Brake. All of these things you at first denied. Then when threatened with legal action you somehow found new brackets for the window and sent them to me. But, I still had to pay to fix something that should not have been sent. Next, while doing the a video walk through with Peter a few days before it was going to be transported up to me. We found a few issues. One being that there was no awning on the truck! Though I had cleary paid for one. It seems that it was hastily installed on the truck and to this day, it does not work as advertised by the company video Peter sent me. Also upon installation, there seem to have been an accident where one of the LED light fixtures was damaged. I brought that to the attention of Irene, who promptly blamed the transport company. United took ZERO responsibility. Although it was very clear that had hit something. like i told Irene, there'd be damage to the awning and the truck. There isn't. Next and this is one of the bigger issues. After being told they'd rectify any and all issues we found on the first video walk through, Peter informed me before we hung up that he'd video chat me again in a few days to go over all the improvements. Well, that was a lie! Because he never tried to get ahold of me. So I'm sure they knew to do a couple of things, then simply get it on the truck and the new owner would have no choice but to accept it because I had already paid it in full. This Company just never felt right to me after the initial salesperson I was dealing with simply was no longer. I wonder what really happened to her. She was literally gone from a $50, 000 job. Hmmm it makes you think. Now, heres the kicker! The first day I went to open! My first event where I was the sole truck at a venue with over a 1000 people. I started the day excitedly. I went into my truck to turn on the equipment to light the pilots so I could get started. And guess what happened next? My truck caught on fire! The lines behind the equipment were not tightened or were not installed properly. And there is no way they were ever inspected. Peter knew this to be true because he instantly got on the phone to get someone out to try and fix it. It took over 4 days for your tech to come out. The wires were burnt on the fryer and there was some burn marks on the wall. Then your tech said to my truck manager that this should never have happened! That this truck is a safety hazard. There are gas lines that should be in the truck, but are for some reason under the back flimsy diamond plate the call a bumper. There is a pipe inside one of the boxes that holds the propane tank that is literally bent at a 45° angle. But, Irene blamed it on the transport company. That's her go to move. This company wasted so much time getting me my truck. Told me or made me promises they never kept. One-of them being they'd put a camara in the truck during the build so I could see the progress and if something wasn't right, I could see it and tell them. When someone asks me where I got my truck. I tell them that Golden Wraps out of Miami did the graphics But! don't buy your Truck from United. They...

In my opinion, these 5 star reviews are either fake, or people that don't build stuff for a living. I bought one of their truck's that was built about two years ago, and the quality is atrocious! It's not even things that the previous owner did or did wrong... It's structural issues such as abhorrent welds that fall apart with a tap of a hammer, rivets sized too small for their intended use and load that inevitably broke loose, unsquare and uneven cabinets and counter surfaces, poor overall design that filled every nook and cranny with grease (because seems weren't caulked or sealed) or carbon (because their hot well was basically an open flame underneath). The flat top fell through the original tabletop they built, because it was not planned or built properly. The clean and grey water tanks weren't secured even remotely close to half decent. One tank was simply not secured, and the gray water was secured with one thin strap and two screws (the previous owner verified this is how they built the truck for them). I don't know if anyone knows how much force is generated when you slam on the brakes and have 200 pounds of water trying to move forward, but it's a lot more force than a couple screws can hold.

On the surface, their kitchen was pretty, but I have spent an entire month re-welding and re-engineering the entire kitchen to make this truck safe, durable, and something that is actually worth the money a new build costs.

To the review response: you can threaten legal action all you want. Nothing in my review comes even close to libel. It's clear that a review is an opinion, and there were two possible reasons I gave for all the 5 star reviews which negates your claim that I made a direct attack on your actual customers rights (which really makes no sense). Further, it's telling that rather than address your quality issues, your first step is to make threats. You could have approached this differently and had a different outcome, but I will not be bullied by a company. My review of your work is honest, and my...

Hey there, Miami fam! Let me spill the beans – United Food Truck is like the perfect cafecito ☕️ for your mobile kitchen cravings. I'm seriously over the moon, and you should be too because I've just uncovered a hidden gem 💎. I'm all about having big dreams, and let me tell you, these guys are the real deal, no 🧢!

So picture this: I'm a visionary 👁️‍🗨️, right? I've scoured the food truck scene all over 🌍, and none of 'em hold a candle to what United Food Truck brings to the table. And let me tell you, their hustle game is strong 💪 – I hit 'em up for a quote, chatted it up with the owner 🤝, hashed out some blueprints, and locked down an agreement – all in a Miami minute! That's right, they move faster than a salsa dancer at Carnaval 💃.

But here's the pièce de résistance 🎉: I got to witness their next-level work on the new Wendy's project 🍔 during a stroll-through. Imagine, teaming up with the big guns of fast food like Wendy's – it's like finding the perfect spot on South Beach! Signing up for my dream kitchen? You bet I am! 💯

I'm just here to share my epic one-day whirlwind with United Food Truck. These folks are as real as the sunshine in the 305 ☀️, and I can't wait to see my culinary journey take off. For all my Miami peeps on the lookout for top-tier food truck and trailer magic ✨ that won't break the bank 💰, you're looking at it right here. Oh, and did I mention they toss in a free $1200 generator 🔌 right from the get-go? Love that Miami generosity! ❤️

So, stay tuned, my people! And to United Food Truck, gracias a million for keeping it Miami real. You guys are the bomb dot...