Aaron's Rent To Own — Local services in Dover

Think twice before purchasing anything in this store! especially their retail products which you pay in cash. I bought a pre-leased fire place stand and a dinning set which unfortunately had stains that would NOT just come off. I called them and they sent a driver to come over my place and see what they can do about to help me out. He came saw the stains and said he will let the general manager know whats going on and may be he would send one of their techs to come and have a better look at it. I waited for them to call me back which of course they DID NOT. I called them today and the manager said that the retail products sale WAS FINAL and CANNOT be RETURNED and there is nothing they can do to the table since its already paid off and no longer theirs and the Only reason they sent someone over to my house in the first place was just "a courtesy visit"whatever that is! To me courtesy would have been to tell me before buying their products that the sales is final and the product cannot be returned/refunded! They didn't have to wait until I call them with a complaint to tell me that it is written on the receipt, how hard is it to train your sales persons to let the customer know that the sale is final so that they can make an informed decision before the purchase. This a place I would not recommend to any one they are terrible! but they will definitely give you a courtesy visit by walking all over your clean carpet with dirty shoes to tell...

Firstly, I never do reviews, my experience with this establishment was horrible enough to render one. I’ve done business with Aarons before in another location, and I have had a wonderful experience. This location is the exact opposite experience. If you so much as were one day late, change your payment date, or set up a payment online like I frequently did, you were getting NUMEROUS phone calls, and them banging on your door :) The breach of contract on your end is insane. Stated in said contract there is a funny little line that states “ If you do not want to receive communication as described in this paragraph, you must provide Aaron's with written notice revoking your prior consent.” (The communication was giving them permission to do contact in practically anyway possible) Which I did, to their Legal department in Georgia like it was stated to do in the contract. So if you want to be harassed, even if you make a payment, go here by all means. Never again will I ever recommend anyone...

When I say I'm done with Aaron's I'm done!!! I made a payment 2 weeks ago and was told my payout price,I called today to make my payment I was going to pay it off until I was told it was $30 more than what I was originally told and the store manager had no excuse, and my payment was $8 more I said why she said late fees I was late paying my last payment they charged no late fees, every time I make a payment is always something and if I'm late I'm probably a day or two late she gave me an amount to pay off in 2 weeks when I go to pay it it's going to be more I am so over Aaron's I would never rent from them again and once again I'm going to tell everybody never ever to rent from Aaron's it's always something, I HATE THIS...