Warther Cutlery — Local services in Dover

I would give 5 stars for the quality of the cutlery but this 1 star rating is for service. I thought I bought and paid for a particular knife after talking extensively to the sales clerk about the knife. However after arriving back home and opening up the box it was the wrong knife. I understand mistakes can happen. But there were few customers in the store and the clerk was well aware of the knife I was purchasing. Maybe more training is required of their staff, like opening up the box to confirm to the customer EXACTLY what they are purchasing. I should not be expected to verify that the salesclerk did her job correctly. And when I call to point out their mistake I don't expect to hear "accidents happen." Now I have to drive 1 1/2 hours back to the store to get the CORRECT knife and now know that it's MY responsibility to make sure they...

We own 3 different kinds of knives from Warther’s which we have bought in the early 90’s a little dull, no rust but still does it’s work. We drove to Dover where it is located and had our old knives sharpen for free. Because of the quality and reliability of our old knives we decided to buy a new one. After a month of use we notice that it is developing minimal amount of rust in the blade. Called the store and was advice to use lime away to remove rust . Was told the steel they are using are not the same from the years past. And the lady said that is why they include a care instruction. Warther’s knife are not cheap. Not happy this time with the...

My Great Grandmother gave or left us a Pairing knife that hasn't been sharpened since She had it back in the the 1920's so for almost 100 years haven't sharpened it ever & it still cuts as if it was brand new.... 😎😎 I am very happy with this knife & would like to get my hans on a set of knives hoping to pass them down to my great grandchildren along with the knife I have had since the 1920's I am including 4 pictures of my knife hope you like it... I mean looks so different from all the other knives that are on...