Looked at reviews and read about this particular store and service provided by staff. I am new to area and hoped when I went to experience similar service. First day met KAALA greeted me explained headlight issue not illuminating properly went out checked stated appeared loose and aimed improperly offered a small gratuity but refused to accept said against policy I thought that was admirable. Next day decided go back had check engine light asked for manager KARYN specifically because reviews said very knowledgeable pĆ tient. When I met her I immediately knew this person and store would be where I would do most of my services. Code was converter purchased additive they suggested , they explained when and how to apply , she provided info to upgrade lighting to LED and helped me get a remote and spare key programmed by a trusted source. KARYN being a manager is right person for right job her interaction with customers AND staff could be modeled by all establishments People don't care how much you know, they want to know how much you care. Fortunately KARYN AND HER TEAM DO BOTH!!! PLEASE RECOGNIZE THEM IN SOME SMALL...
Ā Ā Ā Read moreI drive past two other competitors to do business with AutoZone's location (#2664) on Patricia Ave in Dunedin, Florida. The customer care I receive from the staff at this store is nothing short of outstanding. The depth of knowledge and professionalism the staff display is superior to the two nearby competitors with which I have dealt with in the past. Yesterday's experience in order to return items, as well as purchase items, was as I have come to expect - Awesome! AutoZone's staff member, Karyn, provided me with the quality of assistance I needed. I rely on her expertise. She always has a positive attitude and is quick to help. Her depth of knowledge is to be trusted. AutoZone's sincere attention for providing exceptional service to the community is evident in the quality of staff at this store. It is also noted that this store keeps a robust supply of materials and equipment to maintain one's vehicle, preventing delays in acquiring what one needs. Thank you AutoZone for helping me keep my three vehicles safe...
Ā Ā Ā Read moreOk here we go... I am a female who know nothing really about a/c's...but the air started blowing hot air my heart dropped. I googled the problem then off I went to Autozone Dunedin. Elsa greeted me and I told her what I was looking for and she took me to the cans of refrigerants Elsa was very knowledgeable and I made my choice. I put my foot in my mouth when I asked Curt to come show me where the a/c stuff went...I apologized to Elsa and stated I didn't mean to say that sounding like she didn't know what she was doing. Elsa was nice and said it's ok he's gonna have to ask me anyway....Guess what? He did...lol. If you need any help with auto parts go see Elsa and Curt they are the best! My air is very very cold again because they were able to educate me and I was able to do it myself!!! I saved money from auto shops taking advantage of me. I will try another small auto fix going to Autozone Dunedin to see Elsa and...
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