iFix Phones & Computers — Local services in Dunellen

How they got this many stars is beyond belief. I can promise you they are probably friends and family leaving these reviews. I swear by the one who owns my soul! I WAS NOT going to write a review about the lack of service and communication I received from them. I SWEAR I WASNT. I figured...I dont like hurting people's bread. The means of which they feed their families. But then I picked up my machine and SAW THIS! (look at the pictures). They used my laptop as a COASTER! it was sticky and shiny like alcohol or coffee. THIS IS HOW YOU TREAT PEOPLES BELONGINGS ENTRUSTED WITH YOU!? And for the record, I am in I.T. I WOULD NEVER! NEVER put liquids NEAR a machine let alone ON ONE! I keep my electronics immaculate! I should have snapped a picture of it before I dropped it off. You will all have to use your common sense. I dropped this laptop off over 4 weeks ago. Yes you read that right. 4 weeks ago for it not powering up. Yes I work in IT but I don't have the parts or equipment to determine the root cause other than using my common sense. I explained if its a bad port it's a bad motherboard because the port is attached to the mb on this model. You can't separate them. Find out how much it is after confirming it's not the battery terminal. I replaced the battery myself so it wasn't that. Anyway they said they would be in touch. Not ONE SINGLE TIME did they EVER call me! I called them every single time. I had to reach out for staus every single time. 1st time yes I called 2 days later. And they'd say "sorry Mohammad these things take time I have a guy working on it. We tried this this this and this. Now we're waiting for a part." I sometimes waited a full week being patient, giving them the benefit of the doubt, giving them time. But I'd end up calling again because they NEVER kept me updated. "Oh sorry Mohammad I meant to call you but I been busy." 2 weeks then 3 weeks then 4 weeks. What!??? It doesn't take 4 weeks to determine the root cause of a failure. It literally takes 2 days tops. But that's what happens when you work with people who sub contract techs. Anyway I'm pissed at how I was treated but more importantly how my machine was treated. Take a look at the pics and see for yourself. Up to you if you want to take your chances with them. I was going to let it go then I saw the condition of my machine. No way should you guys be in...

I went to Apple a few months ago and they told me that it was nothing they can do to fix my iPad. For whatever reason it would not stay on. I called the nearest store to me which was iFix Phones & Computers and the owner said bring it in. He said he couldn’t promise anything without running diagnostics, but he’ll try to fix it. He also stated that if he could not fix it he’ll only charge $20. I dropped the iPad off on Saturday and Tuesday morning I received an alert that my iPad was back on. He was so kind he said it was only a software issue and charged $45! He saved me so much money, time; and resources. If you’re in the area and need results plus excellent customer service, check out...

Jesse is AWESOME!!! His brother, Orlando, is equally great as well. Jesse installed a new battery in my Samsung A32 5G last week. Yesterday the phone totally died on me and today I brought it back in to Jesse to have him look at it to determine what happened. He immediately checked my phone out and fixed the issue, without charging me anything additional, and now it is working fine again. I am so glad that I found this shop, as it is great to have someone who knows what they are doing, and is reliable and more than fair with pricing. They stand by their work and that is a huge plus as not everyone out there does today. Kudos to Jesse and Orlando. You are my go to!...