Don't shop here if you want to be treated like a human being. I came in at 5:55 on Sunday with the intention of grabbing a few 50ml shooters. While standing in line, I saw some clearance 12 packs by my feet and ended up choosing one. An old, bitter husk of an employee (or owner), aggressively approached me in line while staring unblinkingly and angerly into my eyes. I did my best to not act confused and gave him a polite nod of recognition. I always present my ID when purchasing alcohol and nothing drives me crazier than being asked for it before I've even had a chance to even extract my wallet. In this case, the literal second I placed the beer on the counter I was accosted for my ID by the female Hispanic clerk. After getting my wallet out and presenting my ID, I asked if they had any other flavors of 99 (they had black cherry and peach in a bowl), and without even answering my question, the old angry white Bernie Sanders lookalike snapped at me stating "you don't have time to shop around, if you're not checked out before 6pm you're leaving with nothing". I'm 30 years old, I understand how retail stores work, I had minutes to spare and wasted zero time. There was absolutely no reason to be so rude, terse, unpolite, unhelpful, and...
Read moreWhat a jerk !!! I used to buy a lot here, but never again. After cleaning out my car, I had a bunch of change, thought I need alcohol, why not. Mind you, I had bills, in fact the smallest bill I had was a $10. After the change, I owed $7, they had to give me back $3. The nice lady was helping me, then the jerk came over to “help”. He wasn’t. Almost told me I couldn’t, but then asked her if she counted it all, told her how to put it in so he could verify basic math… Then as he was walking away told her “when there’s a line, we can’t take that much change”. First, since when would a business refuse legal currency? Second, it was only 8 pennies, so wasn’t some ignorant statement or anything. Third, there was no line when I walked up, I purposely waited for others to check out. Fourth, sorry he had to open the other register while she helped me. Fifth, this whole thing took 4-5 minutes. Did I mention what a jerk ??? Next time I will just go somewhere else, like this is the only liquor store ??? Nice job losing a customer over...
Read moreHong was an amazing employee, from the moment we stepped in he greeted us with a welcoming smile. We looked around for a bit. When me and my fiancé went up to pay the employee Mike asked for my ID (as I’m used to) and he also asked for my fiancée’s. I let him know that he doesn’t have it. Instantly his face and demeanor changed. Mike scoffed saying that he needs both of our Id’s and that every single person that walk through those doors must be over 21+. I get that, but the tone in his voice and his facial expressions could have been a lot less rude. We were more than happy to go back home to get his ID to finalize the purchase, and we did. When we returned Hong was more than happy to check us out and was so kind and makes sure we leave the store happy and satisfied. It’s possible that Mike could be a new employee and not educated in costumer services in that case then he should not interact with costumers. Thank you again Hong, you...
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