Rack Shack BBQ — Restaurant in Eagan

My family took me to the Rack Shack BBQ for Father's Day dinner, as I had been craving BBQ, and had heard great things about this restaurant. We arrived at 5:15pm. There are about 10 tables for inside eating and 4 for outside. There were three open tables and a short ordering line. It quickly became obvious that they were swamped with online and phone orders, and had fallen behind a bit. First the food: I had Brisket and Ribs. My wife had Pulled Pork. My kids had cheeseburgers. Brisket was fabulous! Tender and flavorful. Pulled Pork was great! Tender, large helping. My wife said the cornbread was "top-notch". I have had better ribs, but these were good, just not extraordinary. Could have to do with how busy they were.... My son went crazy for the burger, which was large and properly cooked on an onion bun. Thick slice of cheddar cheese fully melted.

There are 8 or 9 sauces. All unique, all really good, from mild to ghost pepper! You pick what you want, with bottles there for eat-in customers.

The staff was slammed, yet they did not lose their attitudes or resort to anger even when people were literally yelling at them because they were behind in the kitchen. You can see the kitchen. No one slowed down. They were working as hard as they could from my vantage point. Sides were good, and great variety. Sides' helpings could be a little larger, as the prices are on the higher end. but I did not leave hungry. We are planning on going back when it is not a super-busy day, like Father's Day, and seeing if the food is as good or even better. If it is, we will...

First time at Rack Shack tonight and it did not disappoint. The atmosphere was great and the place is really nice for a bbq “shack”. The young lady at the register was very helpful and answered all of our questions, several times. Our food was prepared and brought out to us much faster then expected. Best part, service wise, was that shortly after we got our food my wife knocked my pop over, spilling all over the table and my food😄. The same young lady that took our order was over at our table helping us before we realized what was going on. She immediately took my plate of food away and said a new plate would be out shortly, which it was! Then she helped us clean up our mess.

After all of that the food was really good. My son and I each had the Hobo plates which were very good, And I would recommend, especially if you have a big appetite. My wife and one of my daughters had ribs which they loved and raved about how tender they were and the bones just pulled right out. My other daughter had pulled pork and loved it. We also had fun trying all of the different sauces which were all good in there own right.

This place is a must if you like good bbq. It was my first time, but certainly won’t be my last. I see some reviews complain a bit about the prices. I thought the prices were fair. As a guy who loves to smoke his own ribs and pork etc, I realize that good meet isn’t cheap and they can’t just give it away or they won’t be around long.

Thanks again for the great food and...

They ran out of pulled pork at about 4pm on a Friday which was disappointing. We substituted a second brisket and were at best sated - nothing was really good enough to justify the price, that's for sure. The Memphis sauce was terrific, in my opinion though. I'll quickly list our meal/opinions: Corn bread: bottom burnt and as a result, just OK Brisket: could have used significantly more flavor, but generally good Smoked potato: ehhh...i probably wouldn't get it again We tried each sauce and the only one i liked was the Memphis. Others in my party mixed St Paul and Memphis saucers and really liked the combo. Aside from the food.... There were only 3 employees working and i could tell they were not happy about this. Actually 2 of the 3 employees were clueless; nice enough but openly complaining to the customers as if they cared. Phone was ringing consistently the entire half hour or forty five minutes i was in the establishment and the employee taking orders commented, "well if they wanted us to answer the phones they'd have more than just 3 people scheduled..." directly to the customer he was assisting, which was fairly inappropriate. All in all, definitely overpriced and underwhelming... every time I've eaten the Hittners' Rack Shack. I may give them one last try in the future, as we new some great barbeque around here. I honestly hope they can tighten things up and impress me because I'm sure they can do it. Just haven't been affected...