Caribou Coffee — Restaurant in Eagan

The staff was friendly and the important thing was we got what we wanted. However... and perhaps this is something the corporate office should think about more carefully because I could tell the staff was trained to think this way... I ordered a nonfat vanilla white mocha and the gal taking my order as well as her boss/associate repeated it back to me as, “oh, so you want a northern light?” I looked at the menu and saw that Northern Lite Latte is a separate menu item (with no description next to it. So, I said, “no, I want a nonfat vanilla white mocha.” They discussed it for a second - we paid and waited for our drinks. When they were done a different gal called out my name and said Northern Light...! So I said, “I ordered a nonfat vanilla white mocha.” She rattled off the ingredients when another gal came up and said “there’s skim and there’s Northern Lite... I can make it skim if you want.” I said Never mind - as I didn’t order a Northern Lite in the first place and STILL don’t know what the heck a Northern Lite is. My point? If a customers order is as descriptive as: “nonfat vanilla white mocha” and it’s also on the menu don’t look at me like I’m stupid because I question why you’re trying to change the name of my order to something else on your menu. So frustrating and...

In town for State Bowling tournament to go to my favorite coffee shop place to order my Nitro cold press, half caramel and extra shot. As a former Caribou barista, I get it, it’s like the latte, but I still wanted the caramel without the milk. The eye rolls, sarcasm, and unprofessionalism was uncalled for. Anywhere else I go, they get it right and when I asked, “is there milk in it?”, the older lady with brown hair and pony tail was rude. The girl at the counter was fine when I was greeted and thanked me for the tip, which they clearly don’t deserve. So when the older lady copped an attitude. The younger gal rolled her eyes as well.

I leave, get into my car (parked in front of the store front window) and the older lady felt the need to look directly at me and start dancing. Whatever is going on, maybe leave it at the door of work to get upset over you making a drink wrong and take it out on a guest that is lactose intolerant (yes, I can handle the caramel in...

Caribou Coffee in Eagan, MN, is an absolute gem! From the moment you walk in, the warm and inviting atmosphere makes you feel right at home. The staff are incredibly friendly and go out of their way to ensure you have the best experience possible.

Their coffee is exceptional, brewed to perfection every single time. Whether you're a fan of their classic drip coffee, a creamy latte, or one of their seasonal specialties, you'll never be disappointed. The pastries and breakfast items are fresh and delicious, making it the perfect spot for a quick bite or a leisurely morning.

The cozy seating and free Wi-Fi make it an ideal place to work or catch up with friends. Plus, their commitment to sustainability and using ethically sourced beans is commendable. Caribou Coffee in Eagan is more than just a coffee shop; it's a community hub that consistently delivers quality and comfort....