RiverBendPC — Local services in East Alton

I've known Chris now for a couple of years and the guy is about as knowledged and innovative in this industry as anyone I've ever met in my life. And that is obviously very important when it comes to satisfying a customer and having them be able to use their device, whether that be a laptop or desktop, for a period of time that sustains. But what really makes Chris kind of stand out to me is his willingness to help even when it's not profitable for him, whether that be talk with you about a problem over the phone for 5 minutes out and help you solve a problem that way too. He's always willing to do whatever it takes for the betterment of this industry and to make the customer feel like they matter. You know what this review is a long time overdue. But right on time all the same. Don't hesitate one second to go see this man about any problem that you have with any device...

Chris, at Riverbend PC, is the best! He is the ultimate definition of “customer service “. He will drop everything to make sure we are taken care of And always works around our business needs. Has even offered to come in at 1am to work on things so we can minimize business interruptions. We trust him to give recommendations and options when we have to replace out dated equipment. He always finds the least expensive options he can for us. I also trust him with my home computer needs. He stands by his claim that there is no charge to look at something and there is no charge if he is unable to fix it. We can always count on...

I've never gone to a PC Repair place before. Frankly, I was nervous and unsure of what I had, and after spending almost $500 on parts and shipping costs, I didn't want to spend a ton more money. This shop walked me through the steps, carefully let me know what else I may need, and gave me advice for the future. I was in and out in 1 day of work, and it probably would have been done sooner if I hadn't turned it in so late in the day. I would recommend him to anyone who...