We had our daughter's birthday party here and when her dad called with a question, we found out that they had forgotten to put us down for a party room. The manager I spoke with was extremely rude and unapologetic.
Furthermore on the day of the party, despite the fact that we told them we had all of our own decorations and paper goods, they covered the party room we did end up getting with tacky bowling products. I had to spend most of the party prep time cleaning up this mess so that we could have space to set up.
On top of all this, nobody welcomed us, thanked us, or helped us with the post-party cleanup. The only employee we saw at all was the one renting shoes. We will not be returning and would certainly not recommend anyone have...
Read moreThis place sucks! Apparently they dont invest the $ earned back into their business because this place looks like and operates like 1982 inside. the machinery and technology is very outdated. had to switch lanes 3 times in 2 hours because of errors. the staff did not care and blamed it on the weather!! but even if humidity did mess up the pins it shouldn't be causing mechanical or technical errors. when I'm charged $30/hour to bowl I most definitely expect for the machinery to work!!! even if it is raining. Also you get a 10 dollar discount when you sign up for their email but they dont honor it unless you actually print it out, which is so dated and inconvenient... go to Arnold's instead!! so much...
Read moreAs an avid bowler, not only was my bowling experience subpar, but the service was abysmal. I pride myself on creating a positive bowling environment for bowlers of all skill levels, but the display of unprofessionalism from employee Britney has left me not angry, per se, but severely disappointed in what I thought was a top notch bowling location. The seating arrangements were interfering with the flow of traffic between the lanes, but that is not why I am upset. Never in my life have I felt so disrespected by staff ANYWHERE. What was intended to be a fun night out with friends turned in to a negative experience full of unnecessary headache and...
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