Thai Orchid (Berwyn) — Restaurant in Easttown Township

Worst experience I've ever had! I will never dine at this restaurant ever again. The owner insisted that Thai food was far superior to Vietnamese food, so I decided to give it a try. First of all, the place is freezing. I've been there three times, and all instances the heat was completely turned off, the waitress was even using a space heater. The first time I stopped in for take-out, but I was too sure about the menu because it was my first time there. The waitress had no interest in suggesting any entrees to someone who had never eaten there before. So I left. I decided to give the place another try. My boyfriend and I went there for a short lunch date. It turned out the food was pretty good, but the waitress was extremely rude. I mean, she has absolutely no manners. So we left without tipping her. Today, I decided to visit the restaurant again because I'm low on cash and the food is pretty cheap. The food and prices brought me back, NOT THE SERVICE! Well again, when I walked in. The waitress was applying makeup foundation on the restaurant floor in a mirror. I wasn't surprised because she has no restaurant etiquette. I just chose a table and pulled out my laptop to work on a few items while I ate. The entire time I was eating the waitress would go back to the kitchen and there was alot of yelling and commotion going on. When I was ready to leave, I walked up to the waitress stand to pay instead of waiting at my seat. I settled my bill with a credit card because as I mentioned I was low on cash this month. Well, the waitress stopped and said " I don't know if you know but it is policy to tip the wait staff." I was shocked! Here was the world's worst waitress demanding a tip. Then she continued to state that "I should just add the tip on my card!" I thought to myself, why should I borrow $2 plus interest from the bank to tip you after horrible service. Although I was disgusted with the service, I reasoned with myself about breaking my utility bill money to tip her. I thought maybe she having a worst time this month with her finances then I am, so I decided to be a good person and sacrifice a few bucks. Well the waitress started to calculate her own tip! I stop her dead her tracks. I said "Ma'am I know to calculate 20%! My meal came to $11.67, rightfully I only owed her $2.20, but I gave her $5 to satisfy this tip and the last one. I WILL NEVER EAT THERE AGAIN AND I SUGGEST YOU...

Pretty disappointing first experience. Ordered a Pad Thai and a Red Curry for delivery through Door Dash.

The Pad Thai reminded me a lot of bad American Chinese flavors; not much taste to it beyond salt and somehow tasted like straight vinegar instead of more robust tang.

The Red Curry came with the promise of "Spicy." Literally the first sentence in the description, but the heat was non existent. Worst part by far was how runny the curry was; it was nothing more than broth. I ended up dumping all my rice in it and still had runny Thai soup. The vegetables had a good texture - not too firm and not too soft, but they didn't meld with the dish at all. Felt as though they filled a to-go container with broth then tossed in boiled chicken and veggies then sent it out the door before cooking it.

Truly confused about all the "best Thai food around" comments. Please say...

So amazing! It’s a simple mom and pop restaurant. My parents have gone there for a long time then told me about it. It’s such a simple amazing place.

The food is amazing and so worth every penny. The food comes out in a timely manner and always is timed perfectly. Never was I sold cold food(unless it was supposed to be cold) and I was never served food I needed to send back.

The staff is so kind and friendly and has an upbeat attitude. Cleanliness is on point and ever since COVID hit it’s been easy to know what and what not to do. The menu is fully online/digital. And dining in is such a calming and nice treat.

Would recommend you eat there for dine in or take out! Amazing for catering and amazing for small...