Dumm's Outfitters — Local services in Ebensburg

Was referred to this store by a close friend who had work done by them previously. Treated very poorly both times i visited because the cam for my bow wasn’t the right size the first time. Once i ordered the correct one i went back to get some help and as i was about to leave i was screamed at by Jenn because i mentioned buying strings online that were $40 rather than her charging me $100. She lashed out at me and made me pay a $10 fee for something that took less than 5 minutes. I was looked at as a dollar sign and customer service was terrible all because of someone waking up on the wrong side of the bed. They deserve 0/5 stars and only got one...

My brother has always had a passion for archery, but unfortunately, his experiences at this shop have been disappointing. While he received fair treatment on firearm trade-ins, the same can’t be said for archery services. His visits often left him feeling let down, especially when mistakes were made and no accountability was taken. I even stopped in with him once, but was met with comments that were unprofessional and made me uncomfortable. My brother isn’t the type to leave a review, but I’ve seen how frustrated these visits have made him, and I felt it was important...

This store, the owner and the employees are amazing! We stopped in from out of town looking for a rifle. We had a certain model in mind that was hard to find, however, Jennifer was able to track one down and ordered it in just for us to look at. No strings attached - She said if we don't want it she'll put it on the shelf. That's high quality customer service, special ordering something just so we could look at it. Well we bought that beautiful gun from Dumm's at a great price and we can't wait to do business with them again! Thank you all, have a...