I had one of the worst experiences I've ever had in a Hallmark store. I was looking to spend 100's of dollars to fulfill my associate order for the holiday. I was met with greetings/conversation that was drenched in a patronizing tone. Looking passed the greeting and still fulfill my order, I was met with stares. (Extraordinarily uncomfortable) I've spent thousands of dollars at this location but will not return. I'm writing this in hopes that it reaches the staff members and no one else remotely has a similar experience that I had. Hallmark is a wonderful brand and once was deemed an amazing place to share heartfelt thoughts through your products. It's disheartening that I cannot shop and have a great exchange at one of my favorite stores for the holiday, especially in today's...
Read moreDate of Visit: 11/1/2018 approx. 5:00PM - During my visit to the Eden Prairie Mall, this was the only store that greeted me upon entering. Further, they inquired if they could help me find something, or if I was looking for anything in particular. Definitely better customer service than Kohl's, Maurices, DSW, & Payless! You...
Read moreVery disappointed, first thing you see when you walk in is a sign discriminating against people who haven't gotten the shot yet. The store it's self was over priced an never once did an employee ask if I need help with anything. Needless to say, I didn't...
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