Williams Foods — Local services in Elgin

Unfortunate. Been shopping here for years and the last year or two we have really limited our shopping as Williams. Most " fresh" food we buy ends up rotting within a couple days. Dairy recently, milk and Cheese, is either not refrigerated as quickly as it should be, or just not cold enough. We bought 2 gallons and both were chunky. We wasted way to much money in food having to throw away and both of my newer refrigerators are fine. I called the manager guy and 1st he lied to me saying they aren't even having cooler issues, and the. After telling him that's not what another lady said that works there, he admitted they've been having some cooler issues, and the y are working on getting fixed or replaced the next few days. I understand and hard times, but the fact remains, it's business and I wouldn't recommend unless using within a day- maybe a pit stop- DEFINITELY NOT A WHOLE FOOD SHOPPING TRIP. Or freeze. Unfortunately I will not be shopping here based off of the way the conversation went with the manager and 1st lady manager I spoke with, which seemed rather sarcastic and deceitful until I explained its not professional telling the customer nonsense about we must have left them out etc. He did offer to refund whenever we have issues but why would I continue to take the risk and have to keep returning item back? ...just not worth my time. Perhaps.if thr conversation went better. Also worth mentioning this was an issue at least 6 months as the reviews show and how dirty the coolers are with standing water and mold isn't a good look. You can't move around hardly and probably not safe. MAKE SURE YOU CHECK DATES! Lots of "unique" pricing...oddly, where you save is by having food last and the drive ain't so bad going...

Only local grocery store in Elgin. Small with a dated interior. Don't be put off: Williams has a surprisingly good selection of items, particularly in the meat cases where I've found beautiful cuts for excellent prices. 10% military discounts offered with ID on Tuesdays. (Might wanna double check that day) Not a big as an Aldi or as comprehensive as a WalMart, but infinitely superior in terms of customer service and personal attention. Front end cashiers always offer carry-out assistance. Produce is generally good, and you can find everything on a basic shopping list here. Only a few pre-packaged bakery, deli, or seafood items as there are no in-house departments for these. Prices are reasonable. No bulk items. Williams is essentially a reasonably well-stocked, friendly local grocer that is awesome for those days when you don't want to make the trip to Lawton or Ft. Sill and only require...

Well, suddenly went from 5 stars to 1 star. Purchased some groceries there this afternoon, and the girl at the checkout asked if we wanted carryout. I said yes, Well, she called and nobody showed up. I told her I would take them out and she said that "you can't take the cart out". I said watch me and proceeded to take what we bought, in the cart, to the car. We spoke to the manager, Daniel