Sheetal Fashion محل ملابس هنديه — Local services in Elk Grove

I went to this place to get a kurtha for a friend's engagement ceremony. The owner seemed nice enough, and helped me with a kurtha (of which they had a very limited selection). It was for an official ceremony and I was trying to match my girlfriend's saree, who was in the cermony. I wasn't able to check in with the bride about the outfit, so I just decided to buy it and return if she didn't end up liking it. This seemed perfectly reasonable to me.

When I did hear back from the bride (who didn't like the kurtha), I called the store back to let me know that I would be returning the item. It was only then that I was notified that they do not accept returns at all, and the best I could do was get an exchange. It had been less than 24 hours since the purchase and I had yet to even wear the outfit (aside from trying it on in the store). Since their selection was VERY limited, an exchange was really not an option, so I asked for a refund nonetheless.

Not only did they flat out refuse this, but the owner even told me that "the policy was clearly written on the receipt" and "no one put a gun to my head" telling me that I had to buy the outfit.

I know that this is a small family business, but this deplorable level of customer service is what causes businesses to fail. Do yourself a favor and just shop on Amazon. Their prices are MUCH better and they allow returns.

AVOID...

I actually give this place zero stars the owner is very rude I felt like he was scared to open his women's clothing as if I were compitition if that's how u feel about your customers then u shouldn't have a business. He had the nerves to tell me he had exclusive clothing when there was not much for him to show. Everyone walks in with a phone in there hand and wants to take pix for their family especially when it's for a wedding, get with the modern world. Like I said don't be a business owner If you want to mouth off with your...

I went to Sheetal Fashion to look at some traditional Punjabi wear for my friend. It was his birthday. I was treated so well there by the owners! They are a very nice couple who are extremely aware of the Punjabi fashion and in fact, Fashion period. If you want to experience a great and non pressured shopping experience, go see them. I bought 3 shirts for my buddy, but I only gave him 2. I kept 1 for me! Lol. I'm going to go back and get some more clothes. They have gorgeous...