UH Elyria Medical Center — Local services in Elyria

I’m posting this as awareness, I was admitted because I was in terrible pain and was with my grandmother who’s in her 70’s. I already felt like my nurse wasn’t the friendliest but I figured maybe she’s been working for hours and ready to go home because she’s tired! Or maybe she’s just the type of person that comes off more serious. The nurse noticed that there was a bed bug on my bed. I freaked out because I suffer from OCD and it’s hard enough for me to go to hospitals as is. But my nurse accused me and my grandma of having them. And I started crying and I told her we don’t, I’ve never had bed bugs in my entire life. And I understand that some people can have them but I’ve never had them just like some people have to deal with lice! In my case I have because I’m a hairstylist! And yes I know it’s a hospital and hospitals have sick people! The point of the matter is how the nurse completely made a huge scene, telling every nurse she could and humiliated me. I felt so belittled and felt like I was a little kid again the way I was being treated! After the nurse made a whole scene, They made another nurse take me to shower, I walked past and the whole floor of nurses were staring at me and I was just so humiliated! When I was in the shower room I expressed to the nurse how I was feeling. She was apologizing, I could tell she felt bad and even said that “it’s happened a couple times before because ppl come in that are homeless or just have them and bring them in” and I told her I understand that but the treatment of the nurse, she acted like I disgusted her or like she didn’t want to deal with me! I have friends and family that are doctors/nurses, it’s apart of the job. She agreed I shouldn’t have been treated this way! I couldn’t stop crying in the shower, I felt so disgusting and I was in terrible pain which was the whole reason I came to the Hospital in the first place. I thought about just walking out because I couldn’t believe the treatment I was getting! After showering they put me in an isolated room by myself without my grandma because the mean nurse forced her to leave but she was there as my support system and because I couldn’t drive myself to the hospital. I was there for hours. I felt like everyone was avoiding me. Until They gave me another nurse which felt like he was sent from God. He was trying to make sure I was okay and I told him I wasn’t and I just couldn’t stop crying. He asked me what happened and genuinely cared about my well being! I told him everything that happened and how I was in so much pain. He told me how sorry he was and that his coworker was so terribly wrong for acting that way towards me. I get that hospitals have policies and stuff on how to go about issues like this but I felt like I wasn’t even being treated like a human being before him and the nurse that helped me shower. I wasn’t the one who brought them to the hospital. The whole point of me expressing what happened is that we need to do better! I appreciate Doctors & nurses so much but some of these “medical professionals” have no heart or...

My experience was the most disappointing thing I had ever been through with a physician or nurse or triage nurse that I have ever had. I went in with shortness of breath, dizziness and weakness and chest pain. The only thing that they put in my chart notes was chest pain. Which is a big deal, however I had a lot of other things going on as well. Dr. Cullison was the physician In The emergency dept that day. My spouse and child were with me when he asked why I was there and I told him of the shortness of breath etc. and the chest pain. He ordered blood work to make sure the enzyme for a heart problem didn't show up in my blood. However when I called there to complain about it to the emergency room nurse manager Ms.bonnet she assured me that she would look into it. I was happy with her however when I talked to physicians link MsWhitsell for the billing for the physicians and how he didn't acknowledge all my complaints that sent me there in the first place. All she could say was how the doctors notes only had the chest pain complaint in it. Which is a crock because thats not what sent me there. I had been having chest pain for a week and was having tests done by my pcp. My primary care doctor did an ekg and it was abnormal and he was already doing tests which the ER doc was informed of, what sent me there was the shortness of breath and light headedness and weakness plus I was vomiting at home. This was the main reason for going. The triage nurse and er nurse and doctor were all informed of this, as I explained to them the new symptoms besides chest pain and that was the reason I was there. None of them wrote the other symptoms besides chest pain in their notes. I feel that I was neglected and like they didn't hear me as a patient , and since I had a normal ekg there. They wrote off the real reason I was there and didn't listen to me😒 I myself have been in the medical field and not listening to a patient can cause an error. I went to my primary care physician the next day and he sent me to a cardiologist because, it could of been serious with my breathing in which the er doctor ignored. What upsets the most is the quality assurance doctor Mr Sighn that the ER doctor did his due dilegence with me for the chest pain. However once again the doctor didn't note my file with what I actually told him and did a couple tests and sent me home. I feel they need to hire ER doctors that don't neglect there files and document what is actually going on with a patient and not just push you through the ER. I went to the cardiologist that Friday after and was put on beta blockers for hyper tension as well. No, his xray and labs didn't show that but if he listened and put all the symptom together he would of known. I wouldn't recommend EMH if someone was dying, I would take a chance and go gen miles further and gave a better chance of learning what is wrong with ER doctors that do...

I came to the E.R. in a lot of pain in my chest, an I was being seen by a Dr. William Rodgers. The pain was so bad that I was crying, an bent over couldn't hardly walk, an being pushed in a wheelchair. Now my first complaint is I sat there over 2 hours to even receive pain meds. That I had to request again. Then when all was said an done, an that found out it was my sarcoiedois flareing up, (an yes that's one of the worse pains anyone could go through) Dr. Rodgers comes in my room an starts getting smart with me " saying things like I can't cure you, an you need to go see your doctor an Then he said I can only give you what I think an that's all" first off I didn't come to the ER for NO ONES SMART SSA advice I came for pain relief, like I was told by my physician that sees me for sarcoid. Unfortunately I can't always get in when I want to with my doctor, so I'm told to go to the E.R. so I was trying to explain that to him, an he just walks off not wanting to hear what I had to say. How rude. Never once asked me if my pain was under control. Nor how I felt... Seeing that my blood pressure was sky high the whole time I was there from the pain. Now in closing.. Not everyone who comes to the hospital is looking for drugs, and I'm far from a drug addict. I was in bad pain, an the medicine I take at home does nothing for the serious pain it can get to. So being that the ER is for getting people comfortable, an lessoning there pain, why give me attitude, an disrespect. Shame on how I was treated. Wonder why that hospital has low ratings.. I would say I would NEVER come back there ever again.. But I suffer from a horrible disease and very painful so I have to go where its close. But better believe HE WILL NEVER ASSIT ME AGAIN!!!!!! GET IT TOGETHER UNIVERSITY...