We had an amazing experience with ordering multiple pieces from Royal Furniture! When moving into our hound we found the need for additional furniture items to really put the finishing touches on our space, ordered 2 mattresses with frames, a reclining sofa and a sectional. Art was very thoughtful in helping me come up with the design of my sectional as I wasn’t sure what I wanted at first in terms of color/fabric/layout, but I was pretty particular about the feel of the cushions I wanted. He was able to show me the perfect floor model that I was able to customize to my taste. Art was extremely knowledgeable and very kind and walking me through all of the different options. The turnaround time was quick for all of my items and the delivery took extra care in my new home as the staircases were pretty tricky overall had a fantastic experience, I am so thrilled that I was able to support a local business royal also put in and expedited order when I was in quick need of a new mattress for a sick family member who was going to be staying with us. You can tell, the people who work at Royal really care about what they do, and try to provide customer service to the highest level. I can definitely say I am a satisfied customer of royal and would recommend my experience to anyone. Thank you Art and the rest of the team for helping me make make my spaces that...
Read moreMy husband & I went to Royal yesterday looking for a new sofa. There were so many styles to choose from and since our living room is small we had to go with a small size sofa. (They were able to accommodate our need). Art was our salesman and he is very knowledgeable, he is not "pushy" and above all, he is HONEST ! He explained that all the furniture is AMERICAN made right here in the USA ! Our sofa will be coming from Iowa!
Unlike other furniture stores in the area we went to, we were able to choose the style of the sofa, the color & the kind of fabric we liked (and believe me, there were MANY color schemes to choose from). Also, for the throw pillows, you had a choice of fabric to match (didn't need to be the same as the sofa). We couldn't do that at the other places we looked at. Prices are quite comparable to the other stores we looked at but the service at Royal is much more personable and I believe in keeping business with the "Ma 'n Pa" stores ~ Not the bigger "chain stores".
We will most DEFINITELY do business with Royal Furniture in Emmaus. I can't say enough about the most pleasant experience we encountered and I would recommend Royal Furniture to everyone !! Thanks, Art G. for a pleasant sale. We'll see...
Read moreI just had a large rotator cuff shoulder repair surgery. One of the hardest parts is just not being able to get comfortable to sleep at night. A few friends I leaned on recommended a recliner. So, yesterday, recovering from surgery, I went off to find a recliner with my daughter driving, of course. I found one that was acceptable, but that store could not deliver for a week and I could not bear another week of sleeplessness. I called Royal, somewhat desperately asking if they had a Flexsteel recliner that I could have soon. Art was so very kind and invited me over. Art showed us every good match (price and Flexsteel) in the store. When he saw the difficulty I was having with getting the recliner to recline due to my inability to use my arm, Art recommended a power recliner. We picked a very comfy, well-supported, power Flexsteel recliner. And they delivered the very next day. So, I bought a wonderful piece of furniture at a reasonable price from a very accommodating local retailer. Wow. Thank you for letting me get a much better nights sleep sitting up with my rotator cuff repaired arm...
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