There is not enough room here to upload the details of our situation. You currently have two custom rings, our money and are unresponsive to rectifying the situation. You are holding an engagement ring, man's ring and $9,500. This needs to be escalated to upper management so we can resolve this 9 month nightmare which has destroyed our 2024 wedding plans. This was supposed to be a happy time in life and instead has become an emotional and financial heartach
In another review it was stated the ability to get a refund. We have not been offered that option, you have the rings, our money and will not...
Read moreI would give zero stars if that was an option. Bought my husband a $1300 necklace for Christmas and he did not like it. I called and email immediately and could get no response. Finally in February I got a response where they told me to return the necklace by certified mail. I did that, they signed for it and now have not returned my money or will answer my calls. They are an awful business that should not be permitted to operate. I will escalate to the BBB...
Read moreWas recommended by our good family friends! We really splurged this time but it was totally worth it! You guys did a wonderful job and treated like us family and this will forever be a memory we cherish!
We love buying our diamonds and I can say by far we’d recommend to them everyone!
PS Thank you for the gifts my kids love their...
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