Don't waste you time or money at this facility. I cleared out my storage space and was was informed that billing would stop. The following month a charge appeared on my bank statement. I called the office and was told the manager forgot to stop the automatic payments. I was assured a refund would be processes. 5 days later I was charged again. I have been charged twice for a rental fee. Only received 1 refund. I've made 3 more phone calls and was told only the manager could refund me. I have been waiting for several days for a return call. Haven't recieved a call. When I do call I get a message center. The person I spoke to can only leave an instant message for the manager to call me back....I'm...
Read moreEver since ‘Shawn has taken over as the Property Manager of Euclid Self Storage, there has been a stark change in customer service and professionalism. His demeanor speaks volumes when dealing with him. He is always willing to assist in resolving various issues and has the ability to provide sound alternatives in ensuring that customers as always satisfied with this storage facility. I would definitely recommend this facility to anyone searching for storage places. Give this exceptional individual a chance to...
Read moreI absolutely love this place. The manager on site is awesome, and human. He understands our life happens and I don't know about the rest of the world, but he does work with me. You can storage and my Mr manager, are a blessing to my life. I have been with this facility for 3 years. This is the longest time I've ever had a relationship with the storage facility and love it on top of it all. I pray to God continue to bless you and your family, and the owners, you can store just place to be for anybody...
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