My mother made an appointment for her, myself, and my Aunt to get our hair styled for my brother's wedding. I called ahead to let them know I prefer vintage styling, so they could easily match me with a stylist who felt comfortable. We showed up to the salon early and a stylist came to me and asked me what I wanted. I had several photos of vintage styles I'd be happy with and asked her to choose the one she felt like she could best achieve. She assured me she could do them all! We chose soft S-curls. I have been doing vintage styling for over 10 years and only made an appointment so that I wouldn't get tired before a big day celebrating my brother. In order to create the "S" shape, all the curls have to be rolled around a wand in the same direction. She rolled curls in random directions using the clamp. This stylist had no intention of protecting the integrity of my hair. She did not use a heat protectant product. Instead over-sprayed hairspray and curled over it. You're essentially cooking your hair this way. It's adding oil to a pan. After curling my hair once, she saw the curls were falling. My hair felt too stiff from all the heavy, excess hairspray. She proceeded to cook my hair THREE TIMES with the curling iron. During this process, I politely said several times "this doesn't look like the photo I showed you." and "The curls are not staying and there is too much product on my hair. Maybe we should start over." When she was "done," my hair looked like 80s fluffed out feathered curls, with stiff straight ends. I told her the best thing to do would be to wash my hair out and let me do it myself. She said that we could fix it and encouraged me to let her try to continue. This would only further damage my hair. The salon owner convinced me to let her try to "Fix" what had been done. While she was able to make it look better, it was nothing like what I had asked for and the curls were heavy, stiff, deformed, and not going to hold until the evening, when the wedding would just be beginning. Ultimately, the owner agreed and washed my hair out. The only positive thing I will say is that she did not charge us for this service and was very kind and educated. However, when I had to rush home to do my own styling after my hair was washed with a clarifying shampoo, there was STILL hairspray in my hair (as well as all over the back of my phone.)
My mother had her hair done by the salon owner as well, and it came out very nice, albeit that she was not ready to start at the appointment time. I was told more than once they only have one stylist who can accomplish the type of curls I wanted, and she was on maternity leave. Your stylists should be a team! If someone is good at up-dos, have them teach a class for the other stylists on it. And, if a stylists does not have the ability to do a service, they should be booking that service until they are properly educated.
Unrelated to the actual service, the stylist never offered to put my bag somewhere, and I had to hold it the whole appointment. I had a coffee and when my cup was empty, the stylist told me it was in her way with my holding it, but did not offer to throw it out. I am a fat person, and the stylist was vocal about worrying that the cape wouldn't fit around my neck, though it has never been a problem for me and was not a problem once the cape was on. Lastly, when I was convinced to switch over to the salon owner's chair, there were several different advertising pamphlets for weight loss procedures like cool sculpting and fat laser. A salon's main purpose should be to enhance a client's natural beauty. If it cannot be changed in the salon, it should not be advertised. If I want to feel beautiful, I should not be staring at pamphlets telling me my fat body is "stubborn." After a terrible, damaging appointment that resulted in no style, I left the salon also feeling like they hated my fat body, as well. Very bad...
Ā Ā Ā Read moreWe had a makeup for her. She said at first. Hair and makeup is $300. Then day before the wedding she said it's $500. So i cancelled the hair which cost $200. But she asked for $100 for the trial which is fine. (Not gonna argue anymore even the 18year old girl doesn't know what she's doing). We have in total of $950 (bride -$300, 4 bridesmaids/mom - $400, groom - $50, travel fee - $100, hair trial -$100. I downpayment $200 so i should have a balance of $750. But she asked for the last minute of another $100. Like i should not pay for another. Because o paid her travel fee. She always change the price total and time of the trial makeup. Her nakeup is perfect but the way she add up money is not okay. Please give a copy kf the contract and make sure everything is on agreement. I added extra $100. Which is not professional. But makeup...
Ā Ā Ā Read moreI wanted to love my experience, but unfortunately I did not like the outcome of my hair. I went into for a color to be a dark chocolate brunette but Nadia made me medium brown with red undertones which was the complete opposite. Also, when washing my hair for the first couple of times, HAIR DYE was coming out so extremely in the shower!!! My entire floor tub was a dark red. Seems like she put so much dye within my hair to cause this. I liked my blowout and the exfoliating scalp treatment she gave me but I was not satisfied with my hair color. The front desk lady & nadia also had forced me to buy their in store hair products even though I did not want any. Overall, my services were very pricey. Unfortunately I will not be returning, even though Iāve heard spectacular things...
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