M.D. Diamond returned my Citizen Echo Drive Watch back to me missing a button! I took the watch to them 4+ months ago to be repaired and was advised they were unable to do the repair. When I met the woman last week to pick up my watch, the main middle toggle button was missing. During the exchange I asked about the missing button approximately 10 times and she just kept talking to me about where else I could go to get my watch fixed. I asked her repeatedly if she could try to find the button once their store wasn't under construction and was not acknowledged nor have i heard from them. My watch can no longer have the time changed or the date or anything else changed, nor can the stop watch be used, or any other functions because the button that's missing controls...
Read moreI have been buying my wife's Christmas jewelry (as well as other occasions, lol) here for a number of years. Diane has become my go-to accomplice whenever I decide to surprise my special one with something with bling or sparkle. She is always SO creative in not only crafting the gift, but also in keeping it reasonably priced. I fully trust in the quality of her jewelry, as well as in her ability to help me bring joy and excitement...
Read moreMany thanks to Diane for the wonderful repair on my engagement ring. I lost an accent diamond and she was able to match the replacement to the others so well that I can’t tell which it is. Wonder service and unbelievable price. It’s a hidden gem behind the Dutch House restaurant in Columbiana and worth a drive to...
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