Euro-Tire — Local services in Fairfield

I brought a car here with a knock in the front end. Knowing that this shop has a good reputation, and having brought another car here for an alignment once before, I thought they would be able to tackle it. Bill communicated well throughout, but he decided that the front struts should be replaced. The ones I had on the car already were Bilsteins, and probably fine. He claimed one had a leak, which I am a bit dubious of because it was never shown to me. He installed a set of KYB struts, and the noise remained.

I brought the car back thinking something wasn't tightened up properly. The tech went over the car again and made sure the struts were installed properly. He acknowledged hearing the clunk, but did not know what it was. I was basically given a shrug by Bill and the tech, and that was that. They didn't seem interested in pursuing the problem after they had sold me a strut replacement that didn't solve it. He suggested replacing the engine mounts, which I have subsequently done, without effect.

I brought the car here to have the knock fixed, not specifically for strut replacement, and after paying about $800, I still have a knock in the front end. I am not interested in bringing any more business to this shop, which is a shame because it has a good reputation among the local Porsche club, and I own a Porsche 911 in addition to the car I brought to the shop. On the plus side, the shop is very clean and there's a nice waiting room so that you can watch the techs working on your car. Sorry Euro-Tire. This is what reviews are for. I brought the car back and gave you another chance to sort out the issue, and you...

I brought my muscle car to get aligned on a Saturday morning and was out by 11-12PM noon. I waited up stairs in a room where I can watch the mechanics work on my car. I sat down browsed the web and read emails. When I got the car back the alignment was straight and the steering wheel centered. Now the bad, I have some-what expensive wheels on my car that are in ball park of $2400 for the setup and when I got home I noticed a large gouge in both "LIPS" of the rim in the rear of the car. They are 18x10 with 295 profile tire on so you can guess how large they are on the car. I know mistakes happen but the mechanic who worked on my car could atleast told me he had trouble putting the alignment tool and by accident scratched my wheels. They weren't even a month old! If you have money into your car and looking to get alignment find a shop that can do it for you instead of assuming that they can. Now I realized why the mechanic looked up at the upstairs booth where I was waiting because he wanted to see if I saw him scratch the wheels.I probably will not go back...

"Absolute Best" If your serious about your car these guys are the best and know how to set up any car. Handling to me is the most important thing in a car. If you have a modern car or a vintage car it will be perfect. If you own a performance car of any kind you want to go here. My 911 has been to 2 shops, no one ever set the car up right. Not only was my alignment way out of specs on my first turn out of the parking lot I felt the difference and you usually cant in most cars. My car now handles correctly and probably saved my life in this particular car that tends to...