Today, I visited your location, and the agent on duty—I believe his name was Sam, though I am not certain—did not resolve my issue. Instead, he escalated the situation unnecessarily by calling the police. This is absolutely outrageous. When I arrived, I even explained that I had somewhere to be at 7 o’clock. While the police never showed up, I ultimately had to leave, but I would have otherwise stayed because the way I was treated was completely unacceptable. To have a Metro representative handle a customer in this manner is ridiculous and...
Read moreStay away from this place is a joke the guy was inside he's car while I wait for service have problem with the same guy B4 as he's setting a new account he's going on he's phone and getting numbers and putting in the computer..I ask him why u taking numbers out of your phone ..he's anwser was I don't remember my password come on u been working here for months now and u don't know your password that I need to long in everytime a customer come to the store with all the scams going on out...
Read moreAmir helped me get to the problems I was having with my phone which happened to be. It's time to working and I couldn't get to my apps. My contacts, but he kindly took the ti'm. To help me figure out how to get it back with my old phone. It was all around a great experience and I would definitely give him the highest rating I've experienced in a cell phone scenario. Good job, thank you. I live in Morrisville. He works in Morrisville. I'll return to metro in...
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