I am not an affiliate of Site on Sound nor a review writer Per Se. I am however, in favor of finding the best possible price locally or on the web and as it turns out you do get what you pay for..
I started with an idea for a great sounding, good quality audio system to install in my vehicle. Logically I priced out what I could afford on the internet, condescendingly convinced I would get a better deal there than I would at a local retailer.Although the problems of shopping online are self evident, as the products sold are certainly not tangible, only parenthetically described and in most cases do not install themselves. Knowing all along, I would have to hire out the job of installation, I set out to research and ogle products at four of our most reputable local retailers.
All four respectively were knowledgeable about the products they represent and for the most part courteous and patient with my lack of enthusiasm for some of their suggestions. Site on Sound set themselves above all, by having a wide range of products along with extensive knowledge of brands in which they don't offer and a positively can-do attitude about installing Anything I may order via the internet.
The staff at Site on Sound went all in on putting together various combinations of brands, components and configurations that would suit my needs and budget. After hours of tracking down the lowest price on every component that would eventually comprise my car stereo I made my decision on the system I wanted. Compelled to make sure I was in fact getting a "Great Deal" I was curious to ask the salesman if he could give me an estimate for the components I listed to compare with internet pricing, as well as for the installation.
The difference was only 10% after taxes, so I decided to make my purchase through Site on Sound as well. I scheduled a date for the installation and was ecstatic to have my car returned to me in a tidy and timely fashion. It has been 4 months since my stereo has been installed The sound quality is beyond what I thought could be achieved and I am happy I went with Site on Sound. Unfortunately, I have had 2 blown speakers. Both instances the speakers have been warrantied out and replaced immediately, as would be expected.
Although this is exactly where my prompt to write this lengthy comment stems..
When I asked the salesman's opinion if I should upgrade to a more expensive speaker to prevent this from happening again, he said " No, The speakers you have are just fine, things break for a myriad of reasons. I could up-sell you to a more expensive component and it could fail as readily as the ones you have already purchased. Then where would we be?" In my opinion when you open yourself unwittingly to being taken advantage of and in return you receive straightforward and honest advice, This is Customer Service!
The money I could have saved buying online would not afford the support I have available to me by buying local or the service I received from the Sales & Installation staff at Site on Sound. Customer Service which has set them apart from other local businesses and will keep me coming...
Read moreI took my car to this place for my first time with 2 subwoofers I’ve owned for 15+ years with no prior issues until the ground cable came undone and would no longer supply power to my amp. Took them an hour and a half to clean it up and reattach it. They charged me $150 for the labor. Two days later one of my speakers blew after playing half a song at full volume and I was very upset because I’ve never had issues at full volume for a short amount of time. I took the car back and told them what happened, since the repair was still under warranty they took my car in only to confirm my speaker was blown. Since the speaker I had was discontinued I had little choice but to get 2 new subwoofers from them and get them installed right away. Their prices of their speakers marked up 150% so I had them price match a good supplier which was nice but on top of that they made me pay another half an hour of labor to put them in and adjust the amp like they should’ve done in the first place. I ended up paying a whopping $380 for what should’ve been a simple repair. In the end, all I got was a giant hole in my pocket and a lifetime warranty on the speakers I bought from them. I’m very disappointed with the experience I had at Sight on...
Read moreThis is where I buy all of my cable, fuses, distribution blocks. The gentlemen there are very helpful and will help you find what you need, even if they don't have that stuff you need there. I don't know how well their amps and speakers work because I've never bought them, but they know what they're talking about.
The equipment is more expensive because it's not sold online, but you know you're getting a quality product that wasn't made in China like boss and kicker.
I asked about sundown products, a brand they don't even offer, and I got a detailed description of their signature sound. Very knowledgeable.
I personally haven't tried out their installation services, but from what I've seen in their shop, they're also very nice looking and detailed, if you're willing to spend the extra...
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