Farmington Hills Wine & Liquor — Local services in Farmington Hills

I wish that I read the reviews before I stopped into this store, I could of saved myself some time and headache. This store has Horrible Customer Service and are Price Gauging on their products.

I stopped in for a Christmas gift and asked for a bottle of Bourbon. The bottle didn’t have a price on it and I was told that it was “expensive”. When I asked the exact price was quoted 3x the standard price for a bottle of this special bourbon (I should of known that the person helping me was shady after he showed me the bottle I asked for and had to wipe a thick layer of dust off). I told the gentleman that I was going to check another place and would be back. He informed me that I was using his prices to compare across stores and the cost for the bourbon would be $50 higher if I returned to purchase.

This place deserves 0 stars for the...

5 stars - A Total Turnaround!

Farmington Hills Wine & Liquor is under new management and the difference is night and day. The store is clean, well-organized, and actually enjoyable to shop in now. You can tell the new owners are serious about doing business the right way--with integrity and great customer service.

They've upgraded their systems, their pricing is fair, and the selection is excellent--whether you're looking for wine, beer, or liquor. I especially love that they're always bringing in new items. Every visit feels fresh, and you can tell they're really listening to what customers want.

It's refreshing to see a local shop take pride in what they do. Definitely worth stopping by if you haven't been in since the change. Huge improvement from the...

Unfortunately, I left with a very bad feeling. I felt as though they were taking advantage of me. At most, the price of my cigarettes is $8.50 or so elsewhere. However they charge $9.53. when I showed my credit card, the merchant said he would round up to $10 to cover the cost of credit card fees. I thought that was illegal?

It just kind of rubs me the wrong way for indiscriminate charges of items. I am confident that if there were an audit of their books, it would reveal many inappropriate situations.

I so loved this place when Sam owned it years ago. This now makes me sad. I...