Stop & Shop — Local services in Farmington

Well, things have sunk to a new low. They just changed the software settings on the automatic teller. You MUST use the tiny tray to bag your groceries (instead of the ground, which is what many people did), annoying because you can really only fit two bags on them, but the main problem is they haven't figured out how to calibrate the scales. The last time I was in the store me and three other customers were all waiting as all the kiosks went down at once. The poor employee was clearing out the errors from station to station, but none of them worked correctly (I rang up ONE item and placed it in the bag and the scale couldn't read it)

They need to fix these things, especially because they now don't really staff the non auto lanes.

A few years ago this Stop and Shop moved the automatic checkouts from a main lane to these little kiosks. Instead of a big area for your items to collect, you had to use a little 7x7 inch tray. At the time it meant you had to bag and put your stuff on the ground once you ran out of room, while annoying, wasn't a huge problem. I would simply transfer the rung up goods into a spare shopping cart. Now you have to use the tiny metal tray. I've resorted to bagging two bags, putting them in the cart, paying for the items, then ringing up another two bags. If you have large items, you end up checking out several times so the auto teller doesn't break.

You'd think the higher prices would translate to automatic tellers that work and don't all break at the same time.

The bottle return is a horror show. I just go to Big Y now, their bottle...

This Unionville Stop and Shop is located in a plaza right in the bustling downtown. Parking was plentiful and the store was clean and organized. It's updated like the other S&S's nearby. The prices were also comparable and the customer service was cordial.

On this trip, I wanted to get a small tub of Willow Tree Chicken salad and it was on sale for $9.99, which was $1 off from the original price. The sushi was fresh and tasty; I saw the chef working on the rolls. The croissants from the bakery were soft and scrumptious. They had plenty of self checkouts; my only qualm with those, is that they're very sensitive. Everytime I use them at any Stop and Shop, an associate will always be alerted by the machines to assist me. Overall, it's a standard grocery store and comparable to other...

Please keep in mind the rating I give it is due to the comparison from where I live which is Tampa Florida the Stop & Shop here in New Britain Connecticut was quite the shock in fact it was sheer sticker shock on the pricing of things you go buy a case of 24-count water and they advertise it for a dollar 97 and by the time you check out that's when you get hit with the sticker shock that 197 isn't really 197 it's only the beginning they have a $0.05 deposit fee for every bottle in the bundle and there's also some state taxes as well by the time you're done shopping there that case of water that was a dollar 97 is now $3 and some change not exactly the dollar 97 I was expecting to pay I'll be glad when I'm back in Florida where a sale item is...