Very good experience delivering here. It's a little tight entering this business plaza, but there's plenty of space to dock provided that nobody is docked in front of you. The guy with glasses that came to assign me to a door was nice and he actually helped me with the docking which was incredibly thoughtful. Very good man. Wish there were more like him in this world.
You wait at the side of the "Hanes" building as shown in the picture. When you turn left to enter the dock area, go all the way down, make a left, and back up to park next to the "Hanes" office. Someone will come and grab you. Make sure to go to the Crate and Barrel receiving door and ring the doorbell to let someone know you're here. You will see the office in the corner juat before making that left turn into the docks.
Someone will come grab you or assign you to a door. I came at 5am (appointment was at 7am) and they came and assigned me to a door at 6am. They unloaded the 25 pallets in ...
Read moreThe worst facility. They won’t let you drop the trailer until they make you wait for hours. Be prepared to waste HOURS waiting without any understanding of when all this will end. Very rude staff, they know nothing, and nothing is coordinated. There is no space, no restroom, and no office. You have to ring the doorbell and wait for someone to come out and tell you they...
Read moreThey didn't show up on time for the appointment they set for us to deliver at, and they left garbage inside the trailer.
This is far below the standards that I've come to expect based on previous experiences hauling loads for Crate & Barrel.
The one redeeming factor is that they got the trailer unloaded in...
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