Lauderdale Lanes — Local services in Florence

My three friends and I went here after our prom last Friday. I suggested this place because I had been bowling once before here and enjoyed it. We bought two games to start, and halfway through the first game, both of the boys had "BLIND 0" next to their names on the game screen and couldn't play, because it would skip them. After two or three turns with no change, one of the boys went to ask about it. Long story short, apparently men are not allowed to use 8lb balls because they "are too strong and could break something", and one of the staff had saw the boys using one. They "were "blinded" as punishment. None of us had ever really bowled before (one of us had never been at all) and didn't know that was a regulation. When they explained this to staff, they announced there were signs at the counter. They said they would be blinded for the rest of the night, and that they couldn't just buy a new game to start over. We didn't get our money back; staff was not pleasant. If a man using a smaller ball is really THAT BIG of a deal that you don't even get a warning and can't play the rest of the entire night after obliviously doing so, then you need to make it a big deal to tell people about it, not just put up a couple signs. $62 total wasted. We...

Last night a group of 10 of us went here after our prom. When we tried to start our game they wouldn't let us add our tenth person because one of us apparently hadn't paid. We were not allowed to bowl until we took all ten of our recipes to the counter. After being called liers for about the tenth time it was discovered that the lady who had taken our money (who had an attitude with us from the second we walked in the door) had put one of our guys on another prom groups lane. They wouldn't let him bowl with us until he paid AGAIN!! They agreed he had already paid but apparently "he had paid for the wrong lane"! I asked them if they couldn't just take the first payment and put it towards our lane since he obviously wasn't going to go bowl with the other group and they said "oh we aren't going to make him pay for his shoes twice just the lane." Despit this comment he still paid the exact same amount twice. Being a good sport he didn't complain once but if it had been up to me I would have gotten my money back and we would have left and not come back. Working in service myself I can tell you that's not how you interact with costumes or run a business. Long story short they had HORRIBLE HORRIBLE HORRIBLE service and I will not...

We came in and just bowled one game but had a lot of fun for our short visit. For 3 people to bowl one game including shoes, about $21. Everything is touch screen and easy to understand, and everything was kept pretty clean. The environment was country music on a pretty powerful sound system throughout the business, and family friendly, even on a Friday night. Everyone seemed to get along very well for a venue that serves beer, where no signs of any threat of safety even came to mind. Local police are on site and are parked "in" the entrance way to the business and have a obvious presence, which improves the safe feel for people with children, etc. There's a gameroom, pool/billiards area, birthday party area, clean restrooms, and probably a few other things but that's all I personally saw. I kinda feel the price was a tad bit expensive, but it's probably average in comparison to other bowling alleys. Also, the lane beside us received a free pitcher of coke and a large pizza in a free random giveaway, which happens regularly from my understanding. Overall, I'd say two thumbs up if you're out for a...