Silofit - Gym and Studio — Local services in Floresville

I visited Silo Fit in La Vernia, Texas today as a guest drop in and was really disappointed with my experience. When I walked in and let the front desk attendant know I wanted to try out the gym as a guest, she did not even crack a smile. She simply showed me their Venmo name and handed me a waiver. No welcome, no introduction, and no offer to show me around.

Since this is a brand new gym and facility, I expected a warm and inviting atmosphere. Instead, I had to ask myself where the women’s area was. There was no effort to share any information about the gym, the equipment, or membership options. A simple smile or a bit of friendly conversation would have gone a long way.

To be honest, I did not even finish my workout because I did not feel welcomed at all. Customer service is everything, especially for a new business trying to grow. Unfortunately, this experience left a bad impression, and I will not be returning.

Response to owner:

Thank you for your response. I just wanted to clarify that when I was on my phone, I was accessing Venmo to pay for the guest drop-in. I do feel that the way the situation was described makes it seem as though the experience was somehow my fault, when in reality, I was simply following the process I was instructed to. As the person in the service position, it’s her responsibility to create a welcoming environment for guests. A warm smile or simple greeting when someone walks through the door truly sets the tone for their visit, especially for...

SiloFit in La Vernia is absolutely fantastic! The atmosphere is so welcoming and motivating—you can tell right away that it’s a place where people truly care about your fitness journey. The owners and instructors are incredibly kind, supportive, and always ready to help, making every class an enjoyable experience. The facility is spotless, well-maintained, and has everything you need for a great workout. On top of that, the pricing is very reasonable, especially for the quality of training and personal attention you receive. I’m so glad I found SiloFit—it’s a real gem in...

The gym is clean, well-maintained, and fully equipped with everything from free weights to cardio machines and functional training areas. The outside area is top notch! I also love the group classes! They’re energetic, motivating, and suitable for all fitness levels. It’s a great community vibe that makes working...