Custom Sounds & Tint - Florissant — Local services in Florissant

I recently purchased a new car with a new alarm system, and I cannot express how grateful I am for the assistance provided by Vaughn from Custom Sounds & Tint - Florissant. Exploring the features of the new alarm system seemed like a daunting task, but Vaughn's exceptional knowledge and patience turned it into a smooth and enjoyable experience.

Vaughn's ability to explain complex technical details simply and understandably was truly impressive. He took the time to walk me through each feature, ensuring I understood how to arm, disarm, and customize the alarm system to suit my preferences. His passion for the product was evident as he eagerly answered all my questions, leaving no room for confusion.

What truly set Vaughn apart was his dedication to ensuring my confidence in using the alarm system. He didn't just focus on the basics; he delved deep into the various settings and functionalities, showing me how to integrate the alarm with my smartphone and adjust sensitivity levels. His patience was unwavering, even when I asked the same question multiple times.

Beyond his technical expertise, Vaughn's customer-centric approach was the highlight of the experience. He genuinely cared about my needs and concerns, making me feel valued as a customer. He understood that purchasing a new car is a big investment, and he went above and beyond to ensure that I left Custom Sounds & Tint – Florissant with not only a car but also the knowledge and confidence to use all its features effectively.

In a world where technology can often feel overwhelming, Vaughn's guidance was a breath of fresh air. Thanks to him, I now feel in control and secure, knowing that I can fully utilize my car's alarm system to its maximum potential. If you're looking for someone who combines technical prowess with exceptional customer service, Vaughn is your go-to person. My experience with him was top-notch, and I can't...

VERY UNPROFESSIONAL , AND UNETHICAL. Protect your precious vehicle and don't let them sell you junk

If you are planning on getting a remote start installation done, This is NOT the place to visit.

After they installed a remote start system on my Infiniti G35 coupe I drove home and attempted to start my vehicle to take off for Walmart. My car wouldnt start. I used the manual ignition and after doing that it worked on the way back. The next day, the system repeated the same thing and I took it back to them. I tried to explaine to them including the manager that their system only works at times but they kept saying it was because I was attempting too many times to start it (Even though I knew I was pushing the button once as they had suggested and as the manual suggests) I showed them what it was doing and after starting it with the ignition key thats when the remote start worked

The funny part is, They said I was attempting to start it too many times and thats why it didnt work at times but when it worked, I would shut it down and try it again and it would start up.

I made 2 different trips to this shop to try and get the system removed and get my refund but they refused to refund me saying that their system works fine. I am going to keep pursuing this to bottom of it.

I DON'T RECOMMEND THIS SHOP TO ANYONE. SAVE YOUR...

Guys there were extremely nice and offered good info, but that's about the only thing good there. You have to wait too long to speak with anyone because not enough people to handle the customers. I came up there on a Saturday but it was too busy. I then made an appt Monday for "first opening on a Wed morning". I stopped by that Tuesday afternoon only to find out the guy sold the last radio that was supposed to be installed in my car AFTER my appt had already been made earlier that day. Why he didn't put one aside knowing I had an appt the next morning is beyond me. Luckily I went up there the day before and found out. On the plus side, he did call another store and went to pick it up the next morning. But I wonder what would've happened if I hadn't been proactive. I dropped my car off right before they opened and was told it should take an hour or 2. After not hearing back over 7 HOURS LATER, I called them and was told it was done and ready. NO ONE BOTHERED TO CALL ME!!!! Then after using the radio a bit and noticing something not quite right, I finally discovered that they connected the front and rear speakers backwards. At this point, I don't have confidence in bringing my vehicle back to them. I'll get that sorted out on my own. I should've just did the install myself but I was trying to save time I...