Natys Furniture — Local services in Fontana

Customer service is the best!!!! Natividad, the owner, is so helpful, nice, welcoming and understanding. I had been looking for a sectional for months at the bigger name store. I finally came here and fell in love with this sectional😍 I immediately purchased , but thought it would be too small so I ordered another piece. Turns out the extra piece was not necessary it was too big. I immediately called her and told her the situation. Without hesitation she said, "absolutely, no problem. Deduct the amount for the extra piece and have the driver take it away." That as a customer, who made the mistake of not measuring correctly, was exceptionally awesome.⭐ My sectional fits perfect and it's beautiful.😍 It's well made and we all love it!! I would most definitely recommend this furniture...

STAY AWAY! I went into the shop to look for new furniture the guy who provided us with service was extremely inappropriate with me. I don't go into a shop to be insulted by some old guy by repeatedly being told that because I'm a woman I'm not strong or intelligent enough and can't put my furniture together on my own. Then I get told a delivery date and they never call or come, it's getting late so I decide to call and they give me a time frame. AGAIN. THEY DONT SHOW UP! We call again and leave a voicemail they finally call back at 9pm to let us know they're busy elsewhere. They should've had the courtesy to let me know sooner. Now I have to sleep in the floor. Thanks...

This furniture doesnt deserve no stars at all ... very rude , very unprofessional, looking at all the reviews are all bad feedback and also their response is not in a ' manager ' way to talk to customers , also it's only one salesperson there so best believe your time would be wasted if theres other customers there before you.. save your money and dont buy off this place , reason why her product is cheap " good deal/good price " is because it's bad quality , might as well spend money on somethin thts goin to last forsure and longer , avoid this place ... & also be careful when applyin for credit because she will run it...