I can’t say enough good things about Charles Clavell at New Classic Furniture! I started the process of ordering replacement knobs back in September 2024, and today, January 20, 2025, I finally received them—thanks entirely to Charles’ outstanding customer service.
Throughout this lengthy and complex process, Charles remained incredibly attentive and professional. He followed through every step of the way, ensuring I was informed and reassured. His consistent communication and dedication meant the ball was never dropped, even during what felt like an arduous process.
Charles exemplifies what true customer service should be. If you’re looking for someone who genuinely cares about resolving your concerns and seeing things through to completion, Charles is the person to turn to. Thank you, Charles, for your unwavering commitment and...
Read moreWe placed our order to this company called Landero's Furniture and after some days we have to cancel it cause we have to move out of state and our order was $2000 and the Landero's employee said that they will charge us $400 because this company charges them that amount for restocking. You people are stealing from us. You asked for too much % of restocking. Damn greedy people you both companies are. No wonder because they are from China, Vietnam and those fake and...
Read moreTheir stuff is nasty. Don't go here. I went to purchase the one nice thing they had in here and they quoted me one price then when I said I'd buy it, they tried to raise the price on it by $90...
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