X-treme Smoke & Vapor (Fort Atkinson) — Local services in Fort Atkinson

I went here for the first time today. The young lady Clara helped me and WAS AMAZING!! I’m totally clueless to vapes and had no idea what I needed! She was patient with me and got me the easiest one to use! She also took her time to read me the vape flavors as my vision isn’t so good! These days good customer service is hard to come by and folks get frustrated easily when you have lots of questions. This young lady did not! You definitely earned a new customer and will be back faithfully! Clara if you see this, great job! Thank you for your kindness! I was having a rough morning and you made it so much better by...

When you open at 8am, you’re supposed to…open at… 8am. 9:45am and the sign says Open, yet the door is locked, they have no voicemail set up. Which after as long as they’ve been in business, the only reason NOT to have VM, is to avoid those pesky customer complaints. If you’re not opening at the right time, update your Google hours and maybe turn the light OFF. Crazy concept but, some people plan their day around the stops they have to make. So having the correct hours posted is what normal business people...

Great store, go there for everything! Specifically though, Carl is part of what makes this store my favorite! He is extremely knowledgeable of the products and is always super friendly and helpful! If I'm going in to buy something new and need to compare I make sure Carl is there to explain it to me! He's never not been able to tell me everything I need to know about anything...