A Day Away Salon & Spa Inc. — Local services in Fort Wayne

Was looking for a new hair salon to go to, got recommended by my coworker to go to this girl name Abby at A Day Away Spa. She told me how great Abby is. “Oh she is the best!” “She can do whatever hair style you want!”So I took her word and tried her. The first visit was alright.(Spent $110 tip $50.)I know hair takes a little more time so I totally understand and make sure to always tip well. I tried to stick to her so I made an appointment for the second visit for my younger sister who is 15 years old. It’s been awhile since she dyed her hair. Her hair is dark black and she wanted ombré with browns and blond mix and to cut 3ins off her hair. (FYI she didn’t cut 3ins off it was still long.)Our appointment was at 3:00pm and when making the appt. I texted Abby, she confirm to me that 3 would be okay. We got to the salon 20mins early and had to wait which was no big deal. We showed her a picture of the ombré hair. Abby mentioned that ombré on dark hair is a process, and that she will have to light it “COUPLE” times to get the ombré look. So she started dying my sister’s hair and put these foils.I can tell she was rushing because I heard they called her name because her “another” appt has arrived. She set us aside in this other room. We were waiting about 30 to 35mins. I basically fell asleep. She then came back and took my sister to wash her hair. When she brought my sister back to the chair she blow dry her hair and started curling! At this point, I heard her name was called again for another appt. she didn’t finish the one earlier either. I was like wait a second, “Is she done?” Her hair look nothing like ombré NOTHING! It looks like she just have “HIGHLIGHTS! It didn’t have to be exact just similar and that’s all we wanted. She obviously did not put the effort and process to make the ombré look and still have the guts to ask my sister if she like it?!?!? Her hair look “Unfinished” Seriously? I don’t know if it was because she’s only fifteen that she feels like she can just do sloppy work. When I ask her why isn’t it lighter? She said oh because her hair is too dark. (Ummm isn’t that why you have to light it couple times?) Charge us $90 on just that when I can do that myself. And plus tip, I spend a total of $110. I can tell that she book the appt too close that she was rushing or whatever the case. Was very disappointed especially seeing my sister very happy and excited to get her hair done but in the end ruined. Never again will I come here and will not recommend this place to any of my clients and friends. I know there are hairstylist here that will probably do better work, blessed their hearts. Already book my appt to redo my sister’s hair somewhere else.Meaning more money spent when it could be done RIGHT in the first place! Very...

I was gifted a large gift card for A Day Away Spa. The first visit, I had a lovely experience. They were out of what I had originally requested, so the esthetician replaces it with microdermabrasion.

The second time I almost waited to long for the rest of the gift card to expire. Called four days before the expiration for a facial. The next day I called back on the off chance they could get me in for a massage, as well, last minute. I had no expectations, but Shannon exceeded! She reached out to Holly, who agreed to come on early. Not only did Holly give a great massage, but she nailed the facial.

At the end of it all, I still had $35 left. The receptionist did everything she could to try and get me in to use it before it expired, but it just didn’t work with my travel schedule.

All in all, I felt that all the employees I have come into contact with are very concerned with creating a great experience. I will 100% recommend and return. They went above and beyond both times...

I normally do not leave reivews, but this was literally the worst nail service I have ever had. I received a gift certificate and used it to get an old set of acrylics removed and new set put on. Anyone who gets their nails done knows this is something you do in order to prevent mold, etc. The nail technician grilled me about this and made me feel as though she did not want my business. I told her I could go somewhere else and should have!

The result: I have 10 nails that are all different lengths/ shapes and my nails underneath are lifting with spaces between the tip and my nail. The worst part, is she did not even remove all of the old acrylic. She simply removed what she thought was "good enough" and put a new tip/ acrylic overtop.

There is no way I would ever recommend getting your nails done here nor will I ever go back. The level of unprofessionalism and lack of skill...