Was about 5:30-6pm. Drove up to place order. Said "3 piece meal & would like 1 of the pieces to b the breast please." he answered ok. Drove around to pay & pickup. Noticed a note taped to the pickup window stating - We are good at getting orders correct so don't come back with yr order. I did not quote this because I might not have the exact words but they are really close. As I was waiting for my order I was thinking "Well ok! U better be right" as I chuckled to myself. Then thinking, "I can't believe they had the nerve to post that as it's pretty tacky!" The girl at the window was very very nice as she & I talked a few minutes & we laughed about something I was inquiring about. No buffet any longer. I noticed the whole dining room was pitch black like maybe the people can't dine in anymore. This surprised me. She handed me my order & I drove home. Sat down to eat & just shook my head. There was a leg & 2 thighs! No white meat breast!!! I told my husband about that note then what I got. We both laughed & just couldn't believe it! I told him I should take it back but was afraid I might cause the manager to have a fit!! Come on Manager!!! If u got the nerve to post that u never make mistakes, then DON'T MAKE MISTAKES!! Today I've been telling myself "you should have taken it back as cocky as that note was!!" So...DON'T leave the place without checking your meal out!! They do make mistakes!!!
PS. They food was ok but the biscuit was as hard as a rock! I showed my husband how hard it was by hitting it on the table!! Again, we just laughed because of the note on...
Read moreDrive through voice sounded like he didn’t know what food they have and what they’re out of. I could hear staff in the background correcting him as he was talking to me. I pull up to the window and there is a bunch of fried chicken and biscuits just laying there as if somebody dropped it and drove away. Disgusting mess with other food and napkins and stuff laying all around also. Looks like it happened a while ago and there was no one confident enough inside to scoop up the disgusting mess… not a good look… When the guy came up, I told him: looks like somebody dropped their dinner, and he just said: yeah, like he has known about it for days…. As I waited and observed the staff, and the overall visual attitude… It kinda matched what was on the ground… I was definitely questioning this dining decision. Hopefully the food tastes good and we don’t get sick.
Update, after I saw that anonymous “store owner” response: I literally chuckled as I read that phony response. It was about as sarcastic and honest as your care about your restaurant. Trust me, it completes the picture. The appearance, the employees, and your response… everything is about as appetizing as an...
Read moreIt's about time the Kernel brought back the hot wings! ALSO, this time with reasonable pricing! HECK YEAH!!! They had lost my business to Popeyes when they stopped selling hot wings a couple of years ago. But now I'm back, baby. Also, I noticed the wings are back to the size they originally were before when they first introduced them almost 2 decades ago. Then, over time, the wings got smaller and smaller and with less flavor. I was bummed out, to say the least, when they were discontinued. Now that you've reintroduced them to this generation, KFC, PLEASE KEEP THE PORTION SIZES THE SAME AND DO NOT RAISE THE PRICES ON THIS ITEM. 8 hot wings for $4.99 is the BOMB!!!
But we all know what is going to happen when they become popular. KFC will probably raise the pricing or drop the number from 8 to 6 Hot Wings for the same price that it is currently running at or worse keep the same price or raise it and drop the quantity you can get. I'm almost certain about this. So in a year or 2 remember I told you so.
But if they want to keep customers and not lose them, like when I defected to POPEYES, they should stay put on flavor, portions and price. Or I'm out again! You...
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