Fort White Ace Hardware — Local services in Fort White

I called before going to make sure they had plenty of the 80lb concrete I needed & was told they had plenty plenty. I could have went the same distance to lowes & paid 4$ a bag less but chose to support the local ace hardware (even tho they take advantage of the locals with severely overpriced merchandise). I got there they only had 2 bags of 80s (i needed 8). I told them I called first & I feel like they should give me 2 40lb bags for the price of the 80lb because they had lied to me just to get me there. (The girl on the phone told me she went to look & had plenty plenty) They instead told me I'd have to pay full price so now the 6$(at lowes) 80lb bag will cost me 14$ a bag if I bought 2 40 pounders! I'm a small business owner myself & I pay for my mistakes when I make them. I feel they should have done the same! My business has spent close to $35,000 at ace hardware already this year however I will not spend another penny at ft white ace hardware even if it means driving to Lake city or alachua or branford ace hardware (which has cheaper prices than ft white). As far as I'm concerned this store doesn't exist anymore! I certainly hope this is a learning experience for them. They lost a valuable customer over...

LOUSY CUSTOMER SERVICE AND NO COMMON SENCE!!!. Went to them for the first time ever a week ago. Got 5, 2.5 gallon chlorine refills because our local store was out of chlorine. Fort White Hardware kept our 5 good quality jugs from Pinch a Penny and gave us the junk thin yellow jugs they carry. Went back this week for more refills. One of the worn out, weather baked, piece of junk jugs they gave us got a Crack in transit. They Wanted an extra $10 to replace the piece of junk and would not make any cosessions. Said it was our tough luck, Happens all the time with their jugs. In 15 years of getting chlorine weekly I have never had a damaged jug dealing with the Pinch a Penny gold jugs, which I bought. There price is also the highest we have ever paid for refills. Don't use them unless you have no other choice. LOUSY CUSTOMER SERVICE AND NO...

I stopped for propane for my camper. Since it has a permanant propane tank i always have to pay by the gallon. When the frindly Ace man came out to fill my tank i asked him how much was it per gallon. He said he didn't know. I told him at the Ace i normally buy it it is a little under $3.00 a gallon (also in Fl.) and the most i ever paid was $5.00 a gallon in Valdez Alaska. Thinking it would be around $3.00 per gallon i told him to fill it up. It took 10 gallons. I went inside and the friendly lady at the register charged me $4.60 per gallon. I paid and left. The staff is very nice and friendly but the owner is definately way overcharging for propane. I should have went inside and confirmed the price, but i never suspected "Alaska" prices in North Florida. Actions like this is why people go to...