Hello I purchase a auto parts for $71.99 plus the tax plus the $13 core charge total came out to be $84.99 tax is $7.01 so that made the total would be $92 today I called my bank to see if the $92 was credited back to my account it has not so I pulled out the receipts to look at it the receipt shows $84.99 so where is the $7.01 and the bigger question is where is my $92 the money still has not been credited back to my account I called the store September 11th 2015 to talk to the manager on duty the manager on duty said he could not help me I would have to call first thing in the morning to talk to another manager I think this is going to be a run around I know next time to pay with cash dealing with autozone so everyone make sure you paying with cash that way you get your cash back and not have to wait so long to get credited back to your...
Read moreAbsolutely terrible service eight employees in there and the only answer that they can provide somebody with if I don’t know you can Google it when it comes down to a fastener for a car they couldn’t take 30 seconds to come outside and take a look to see what I’m talking about. I walked out the store inside the store and 30 seconds and none of the employees could take the time out to do that and there was wasn’t even a lie Inside the store. Only thing they had to do is look at the exterior of the car. They didn’t have to look inside the car. They didn’t have to dig through anything. They just have to come outside and look……just an update went to O’rieley’s they had me taken care of in less than 10 minutes that included the wait in the line and the associate took the time to come to car to see exactly what I needed…shame on...
Read moreIf waiting on hold tickles your fancy, you must call this store! Needed an upper hose. I called another location and they said this one had the part so I called this location to make sure they had it before I drove all the way there. A man answered and immediately put me on hold. I waited 14 minutes so I called back (same thing different voice). I was on hold until I arrived at the store. I left the phone on speaker and went into the store. I bought what I needed and left the store. There were no other customers in the store but I was still on hold, on speakerphone in the store and neither of the three employees there noticed the autozone hold music. I drove all the way home and finally snapped a picture of the phone call before I hung up. ...
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