T-Mart — Local services in Fort Worth

The worst! I bought a mattress from T mart brand new out the box. I waited 5 days to sleep on the mattress to make sure its was inflated completely and the chemicals were out. Slept on the mattress for a couple of days but I started to itch all over. I thought maybe the sheets on the bed were the problem, so we replaced all the sheets with new ones and tried sleeping on it again. A couple more days went by and again I was itchy all over even in my hair. I bought a topper and even within a week I started to itch again after that. I have rashes over my body from the mattress so I called the store to report and see if i could exchange. Of course , because of "covid" they are not willing to do a return NOR and exchange on the mattress so they recieved free money for a mattress. Then she stated she was not getting any complaints on the mattress from other customers. I am not other customers and they probably didn't buy this same mattress I'm sure. I also had my parents over and I let them sit on the bed and after sitting for about 10 mins, they started to feel itchy without me telling them the issue I was having. Smh....

I'm telling you do not buy nothing from Tmart it is the worse place ever customer service is very terrible we spend over $1,300 in the bedroom suit could not fit up stairs they won't even give her money back they wouldn't even try to work with you we asked them can we reduce from a queen size to a full size to get it upstairs they try to charge us extra money I ask for the manager they don't know where he's at they had me on hold for 30 minutes then when they answer they put me back on hold for another 15 minutes terrible service really I try to work with them and try to buy two extra mattress and forget about everything because they would not work with you and I was going to use my credit card the lady said there's nothing they can do when I precisely ask her I'm going to pay for 2 more mattress and she's a dummy stupid place I ever seen I guarantee you whoever give them a good rating they must be a dummy...

I looked around at the furniture for about 15 minutes without being helped or assisted with service. It was hard to even locate the desk to even seek help its ducked off in the back. Once receiving service everything was fast and simple when checking out. Other than that there is a decent amount of good furniture for reasonable prices if you're on a budget. Also they have a used furniture section upstairs for a cheaper price than most retailers still in good condition. With the used furniture it becomes discounted every week if someone hasn't claimed it yet. I would suggest going in store to view the selection per seeing other reviews stating problems about not receiving correct products and inventory is different from online selection.

Update : my delivery was correct and delivered 2 days later . I’ve seen other reviews about delivery mishaps , so you may get lucky and get the one you...