Cash America Pawn — Local services in Fort Worth

I'm giving a one star to this location for the following reasons, I went to this store because it's near a home I purchased and remodeling and has been broken into several times. On Illinois Ave. So I went to this store around April 28 I went to purchase a fire arm I and was accompanied by my husband so a young lady attended me and she was nice ,she told me my id was expired and I hadn't noticed since my birthday was on the 25th so she told me I could go get one at DVM I went came back. Did the back ground check and was about to purchase when an older woman said she couldn't sell it she told her to call her manager which was understanding .Because when it was a temporary ID had all my information and said it was valid for 60 days so I told her I would be back to purchase with her since she was so professional. But when I went the second time she was busy the older woman form the last visit asked me could she help me, I said no thanks I'm waiting for her, so she let her know I was waiting on so go asked her how much the the fire arm with tax, since I had maxed out my cc purchasing materials for my home.I told her I would be back I was going to take money out the bank I usually never carry much cash on me. I go to the bank come back and every single employee was out side so I go in the store and the manager aporaches me from coming from outside (6/21/21) says, how can I help you I I say im waiting for the young lady who had attended me earlier. And then she proceeds to tell me she couldn't sell me the firearm because it was a strong purchase so I was in shock told her a strong purchase then she changes her story and tells me that when l went in their and said I had said we mind you I was with my husband of 13 years so she assumed that I was buying this firearm for my husband which isn't my first firearm ,it was actually a gift for me for my birthday which obviously had already past but what was really upsetting is these employees assume which is not professional and I'm more than certain the older woman was bothered because I did not let her help me out since the first time she had even asked me if I wanted to put the firearm on layway I said no because I've never have liked putting anything in payments. when I can buy it then and thier. I really believe she had something to do with the manager not allowing the purchase but it's ok understandable.I actually purchased else were like the manager suggested which didn't need for her to tell me. It's been a while ago, but I had purchased from this location a invicta watch for my husband this was probably 3 years ago so I'm not new this store. Also please if the manger the older woman your employee it's highly unprofessional to talk about customers when their walking out and another customer standing right there listening to everything she saying since she's had high pitched voice she could have waited when their were no customers she tried to low ball a black woman on some very expensive boots since she didn't sell them to her she went on to say she's the one that needs the money I'm not giving her more for them just...

I wish I could give them 0 stars. They are TERRIBLE! I went in to pawn my 32 inch plasma tv and I was asking at the most $200. Well I didn't notice that it was made in 2011 so the young man that was helping me showed me that and said they could only give me $20 for it. $20 ONLY? JUST BECAUSE OF THE YEAR? After he told me that I asked to speak to a manager because I wasn't going to take less that $125/$150. He went to get her for me. I hear the manager say, "I don't deal with them". WHO TF IS THEM? Thankfully I have corporate information because this Cash America should've been shut down years ago. This will...

I usually hate Cash America locations but this one left me pleasantly surprised. Their selection is better than most and they actually acknowledged my presence. Their prices are fair on most things I looked at. Hector was incredibly helpful and polite (give the man a raise). My only complaint is I wish they had longer layaway periods. That's either a state law or maybe a company decision. If it's a company decision then Corporate, listen up! Extend those layaway periods a bit longer. I could buy so much more cool stuff. All and all I'm glad...